Activities Coordinator

PRIVACY STATEMENT:

In-Shape Solutions, LLC collects certain personal information as part of the job application process. Certain jurisdictions require notice of how we use and protect your personal information. For more information, please read our Privacy Policy and Notice of Collection available on our web site at:

https://www.inshape.com/privacy-policy

https://www.inshape.com/Portals/0/Images/pdf/ISS_Job_Applicant_Privacy_Notice.pdf

JOB SUMMARY:

The Activities Coordinator will develop, plan, organize and direct the activities programs for In-Shape Health Club. This role will monitor the quality and effectiveness of these programs on a regular basis ensuring the programs are profitable and managed to budget.

DUTIES & RESPONSIBILITIES – WHAT YOU WILL DO:

• Responsible for the development of all in-club activities programs. This includes growing, maintaining and executing current activities like Tennis, Swim and Pickleball
• Responsible for retention of club members through listening to our members needs and presenting ideas and solutions based on their member feedback
• Responsible for retention of club activity participants through listening to our members needs and presenting ideas and solutions based on their member feedback
• Plan, schedule, and execute all scheduled club activities, and backfill when needed as an instructor
• Plan, schedule and execute all marketing events
• Create and maintain relationships with current and future event program vendors and partners
• Coordinate advertising efforts in advance of events through social media channels
• Manage club activities content on the club webpage
• Order supplies as needed and maintain inventory for club activities
• Responsible for administrative support for club activities
• Supervise kids summer programs and ensure the safety of children
• Act as the In-Shape local community liaison
• Responsible for managing club event planning and party rentals (birthdays, corporate events, etc.)
• Review Daily KPIs and identifies trends to find opportunities to improve
• Ensure successful execution of marketing programs at the club level to generate retention and conversion
• Work within established budgets and identifies areas for improved efficiencies. Decrease unnecessary and controllable expenses
• Lead and model In-Shape behaviors with their club core values – Deliver, Impact, and Inspire
• Participate in maintaining a safe, clean, well-run club
• Interact with members to gather feedback and support club team to deliver on our member experience
• Proactively creates and promotes effective working relationships with internal and external partners
• Partners club team to complete tasks thru leading be example to improve our member experience
• Assist with ensuring policies and regulations comply with OSHA regulations
• Lead and model In-Shape behaviors with their club
• Ensure club team members are modeling the In-Shape behaviors with our valued members
• Review club Social Media results to identify success and opportunities for improvement

Updated 06.2023

REQUIREMENTS & QUALIFICATIONS – HERE’S WHAT WE ARE LOOKING FOR:

• High School Diploma or GED
• College courses in marketing and/or project management desired
• Knowledge, experience, and understanding of fitness industry including racquet sports and club amenities
• Lifeguard Certification
• CPR, BLS/AED, First aid certifications
• Knowledge, experience, and understanding of swimming and swim lesson programming
• Prior experience in supervising or leading swim lesson programming
• Prior experience in event planning, marketing, or sales, preferably within the fitness, retail, or hospitality industries
• Strong event planning and organizational skills
• CPR/AED certification required first 30 days of hire
• High regard and propensity for safety
• Must be Trustline registered; In-Shape will facilitate this certification upon acceptance of offer of employment

KEY BENEFITS:

• Free health club membership
• Casual work environment
• Discount on in club retail items and any current vendor partner offerings (NASM, etc)
• Opportunity for growth; professional development

WORK ENVIRONMENT/PHYSICAL DEMANDS:

While performing the duties of this job, the employee is frequently required to walk and stand up to 8 hours/day and/or sitting for extended period of time. Employees may be exposed to cleaning chemicals or airborne particles and will be required to wear designated PPE (Personal Protective Equipment) as directed. Employees are occasionally required to use hands and fingers for handle or feel; occasional reach, push and pulling with arms and hands; occasional climb, balance, stoop, kneel, crouch or crawl; and occasional reach and twist, including side-to-side movements. The employee may be required to occasionally lift, carry or move up to 25 pounds and may seldom be required to lift, carry or move 26-50 pounds.

During the COVID-19 pandemic: All In-Shape Team Members working in the clubs may be asked to assist with greeting members to perform temperature checks and health screens, ensure members practice physical distancing and monitor cleaning of equipment after each use. Detailed instructions will be provided at time of hire.

In-Shape Team Members will be required to comply with company policies regarding the use of PPE (personal protective equipment), by following instructions and outlined safety guidelines, to protect our team and club members. Club Safety training and equipment will be provided. Team Members are to report to management, or designated team member, any safety risks or potential risks identified in the work environment.