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SalaryThis role is responsible for managing and leading a quality program to promote quality culture and drive quality improvements, identifying potential risks, and integrating new technologies into quality projects and programs. The role develops schedules, budgets, and resource plans, as well as manages project teams and activities to ensure adherence to established plans. The role communicates with stakeholders and collaborates with internal partners. The role emphasizes understanding project objectives, managing interdependencies, and fostering teamwork.
Responsibilities
Manages and leads a program involving multiple functions and project teams to promote quality culture and drive the quality improvement process for a product or service offering.
Develops and directs development of schedules, critical deliverables, budget, resource allocation plan, and other support requirements for assigned program.
Manages activities of supporting project teams and internal partners; ensures progress against established plan and makes determinations based on analysis of business information to alter or update schedule and resource allocation to meet product requirements and development schedule.
Communicates program progress, escalations, and issue analysis to stakeholders; collaborates with management and internal development, manufacturing and service delivery partners to recommend and implement changes to product, processes, or business practices to resolve escalated issues, produce solutions, and ensure adherence to budgets and established product roadmaps and schedules.
Identifies potential risks or issues with quality project implementations and proactively drives risk communication with internal and external stakeholders.
Provides subject matter expertise to program stakeholders within the division to solve complex programs/issues.
Collaborates with the quality project/program team members to understand lessons learned to ensure project and process improvements are captured from concept to launch.
Drives innovation and integration of new technologies and quality initiatives into projects and activities in the organization.
Provides guidance and mentoring to less-experienced staff members and contributes to their growth within the organization.
Education & Experience Recommended
Four-year or Graduate Degree in Quality Management, Business Administration, Engineering, Computer Sciences, or any other related discipline or commensurate work experience or demonstrated competence.
10 years of work experience, preferably in project and program management, quality, lean six sigma, or a related field.
Preferred Certifications
Project Management Professional (PMP) Certification
Lean Six Sigma Certification
Quality Certification
Knowledge & Skills
Agile Methodology
Automation
Change Management
Computer Science
Continuous Improvement Process
JIRA
Kanban Principles
Lean Manufacturing
Milestones (Project Management)
New Product Development
Process Improvement
Product Management
Project Engineering
Project Management
Project Planning
Project Schedules
Risk Management
Scrum (Software Development)
Software Development
Sprint Planning
Cross-Org Skills
Effective Communication
Results Orientation
Learning Agility
Digital Fluency
Customer Centricity
Impact & Scope
Impact's function and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.
Complexity
Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors.
Disclaimer
This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.
