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SalaryHP's Business Personal Systems (BPS) is driving innovation that delivers amazing experiences. We provide tools that connect and empower people to work, live and play - securely and wherever they are. There has never been a better time to be a part of the business.
Key Responsibilities:
The position will provide direct and ongoing leadership for a team of individual contributors of Quality Program Managers that are chartered to support the entire BPS business unit.
The QPM team is responsible for working and driving all areas related to quality for the entire BPS roadmap. Key activities include AIR/ARR analysis, Quality Initiatives, Closed Loop prevention into next generation products. The QPM team uses subject matter knowledge and leadership skills to engage the extended teams.
The team will assist in driving quality requirements, processes, and practices into the development, design, manufacturing, and continuous improvement of products or solutions for the BPS business unit.
The QPM team is required to work closely with R&D as well as the program system teams.
The team will communicate product and process issue analysis to product stakeholders; collaborates with management, internal, and outsourced manufacturing, and development partners to recommend and implement changes to product or process to reduce defects and improve quality.
The position requires maintaining a business level focus while effectively and efficiently managing a diverse team.
Provides people-care management for assigned team members, including hiring, setting, and monitoring of annual performance plans, coaching, and career development; ensures that proper knowledge and career development tools are in place to support ongoing team member and process development.
Communicates project status and escalates issues to direct manager and internal and external development partners.
Proactively identifies opportunities for process improvement and cost reductions opportunities.
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Education & Experience Recommended
Four-year or Graduate Degree in Computer Science, Engineering, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.
Typically has 10+ years of job-related experience, including 5 or more years of people management experience, preferably in engineering development and implementation, project planning tools and/or software packages
Preferred Certifications
PMP/PMI
Knowledge & Skills
Advanced leadership skills, including coaching, teambuilding, conflict resolution, and management.
Advanced project management skills including time and risk management, resource prioritization, and project structuring.
Excellent analytical and problem-solving skills.
Experienced in managing human capital across geographies to drive workforce development and achieve desired results
Advanced communication skills catered to a wide variety of audiences. (e.g. written, verbal, presentation); mastery in English and local language.
Superior business acumen, technical knowledge of multiple business units, and extensive knowledge in applications and technologies
Advanced multi-tasking and prioritization skills.
Cross-Org Skills
- Customer Centricity
- Prioritization
- Resilience
- Team Management
- Strategic Thinking
Impact & Scope
- Impacts large functions and leads projects requiring knowledge of multiple disciplines or areas of HP.
Complexity
- Uses managerial concepts and company objectives to resolve highly complex issues in creative and effective ways. May achieve goals through subordinate supervisors.
Disclaimer
- This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.
