Accounts Receivable Specialist

POSITION TITLE: ACCOUNTS RECEIVABLE CLERK

DEPARTMENT: ACCOUNTING

DIRECTLY REPORTS TO: Assistant Controller

POSITION TYPE: FULL TIME, NON-EXEMPT, HOURLY

Job Summary

The Accounts Receivable Clerk is responsible for ensuring Windward Design Group receives payment for goods and services. This position maintains customer accounts, researches discrepancies, and collects customer payments. Our accounts receivable team member will be a skilled specialist who works to help process, track, and record payments in an accurate, efficient, and timely manner. This position handles daily financial transactions, keeping us on track, on time, and on good terms with our valued customers.

Essential duties and responsibilities:

• Creates invoices according to company procedures and submits to customers
• Performs daily cash management duties including transmitting and recording of bank deposits; updating cash receipt reports; posting, verifying, and recording customer payments; and processing any other transactions related to accounts receivable
• Evaluates freight documents and charges daily to verify invoiced amounts
• Communicates with customers regarding accounts and collections
• Identifies past due accounts, contacts delinquent accountholders to request payment, and tracks correspondence
• Generates customer statements and processes monthly late fees
• Processes credit applications for new/existing customers
• Reconciles processed daily work for accuracy
• Maintains accounting ledgers by verifying and posting transactions
• Works with customer service to resolve billing issues, including invoice corrections, credits, and returns
• Maintains daily reports including total sales and collections
• Updates customer files
• Scanning, copying, and filing as needed
• Occasionally assists the Accounts Payable department
• Collaborates with internal teams as required
• Other duties and projects as assigned

Minimum Qualifications:

• Previous NetSuite experience preferred
• High School Diploma
• Minimum two years accounting experience required
• Demonstrated ability to provide outstanding customer service
• Proficient in Microsoft products, including intermediate to advanced Excel knowledge
• Accounts receivable, billing, and collections experience preferred
• Ability to work in a digital environment to assist with process improvement
• High degree of accuracy, attention to detail, and confidentiality
• Excellent analytical abilities, problem solving and data entry skills
• Effective verbal, listening, and written communication skills
• Ability to organize self effectively and pivot when required
• Motivated with ability to communicate openly, follow through, and ask questions
• Capable of working independently and with teams as needed

Physical demands and abilities:

• Regularly spend long hours sitting and using office equipment and computers
• Regularly move from sitting to standing positions effortlessly
• Regularly spend long hours in intense concentration reviewing and entering financial information into a computer
• Occasionally lift 5-10 pounds

Working Conditions:

• General office environment
• Workspace is climate controlled

This job description is not intended to be all-inclusive, and employee will also perform other reasonably related business duties as assigned by immediate supervisor and other management as required.

Windward Design Group reserves the right to revise or change job duties and descriptions as the need arises. This job description does not constitute a written or implied contract of employment. As all employment with Windward Design Group is At-Will and no part of this job description constitutes any promise of continued employment or employment contract.