Address
Form of workAt Winebow, we are strongly committed to creating an environment that fosters diversity, equity, and inclusion. We are intentional in our efforts to ensure that every employee has a sense of value and opportunity in our company, and we work tirelessly to promote a culture of inclusion where our team feels safe, respected, and valued. We want our Winebow family to feel at home and to be empowered to bring their best selves forward.
We seek talent from all backgrounds to join our organization and are dedicated to achieving a diverse workforce in all aspects of employment including but not limited to recruiting, hiring, promotion, training, benefits, wage and salary equity.
The Accounts Receivable Specialist is responsible for all aspects of client management involving their assigned accounts. The Accounts Receivable Specialist will be assigned accounts that are likely to be larger, more sensitive, complex and/or difficult to manage. In addition, Accounts Receivable Specialist may be called upon to lead projects, update and/or prepare reports and share information across the team.
Essential Functions
- Responsible for making collections calls in a courteous and professional manner to keep accounts current and under their credit line.
- Discusses problems and complaints with customers in a friendly manner. Handles all problems promptly and accurately.
- Researches accounts, making copies of pertinent documents. Communicates with customer to resolve disputes.
- Makes prompts and courteous calls on NSF checks and sends appropriate letters within 24 hours of charge-back.
- Mails final demand/attorney letters to accounts over 90 days past due and promptly retires accounts to collection agency upon expiration.
- Sends aging reports to sales teams as needed or required to inform of past due balances and/or to request assistance from sales reps to resolve problems.
- Communicates credit information to state reporting agencies to insure listing compliance with any applicable alcohol statues.
- Accurately writes check requests, debits, and credits as needed or required.
- Collects, prepares and mails monthly statements no later than the first working day of each month.
- Arrives to work, meetings, appointments and other work-related functions on time and as scheduled.
- Meets agreed upon goals and objectives effectively and in a timely manner
- Generates standard reports as needed.
- Follows all safety policies and procedures; communicates hazards and/or suggests improvements to manager.
- Performs any other duties as assigned
Normal office environment.
Minimum Requirements:
- High school diploma
- 3 plus years' experience in collections, including basic understanding of Accounting terminology.
- Excellent math, interpersonal and communication skills.
- Intermediate Excel knowledge is a must.
- Highly detail-oriented with proven ability to organize and prioritize assignments.
- Ability to operate 10-key calculator by touch with speed and accuracy
