Accounting/HR

Description:

TITLE: Accounting/HR Manager

DEPARTMENT: Accounting/HR

REPORTS TO: General Manager

JOB SUMMARY

Responsible for posting, and general accounting of revenues, processing vendor invoices, journal entry preparation. Employment/Recruiting, wage and salary administration, benefits, training accountability, employee/labor relations, organizational development and payroll.

ESSENTIAL FUNCTIONS

· Create and Manager Accounts Receivable accounts. Prepare and mail invoices transferred to Accounts Receivable.

· Research and respond to all credit card inquiries and charge backs within time limits set by credit card companies, processing the necessary adjustments when required.

· Process travel agent commission on a weekly basis, ensuring the accuracy of the file prior to transmittal. Research and respond to all individual travel agent commission inquiries in a timely manner.

· Manage payment for group masters for all groups. Monitor master accounts from check-in through checkout, ensuring accuracy of billing.

· Maintain accurate records, files, reports, contracts, etc.; frequently produce reports and correspondence that are effective, appropriate for the audience, and grammatically and technically accurate; protect confidentiality of all relevant information; effectively handle clients and guests on the phone by practicing proper phone skills; effectively use computer systems and software to analyze information, produce reports and correspondence.

· Prepare and post city ledger adjustment as needed.

· Transmit credit and food and beverage batches to credit card companies for payment. Ensure proper transmittal of debit batches to credit card companies. Prepare adjustments to reflect receipt of payments from credit card companies upon notification from the bank. Prepare deposit list for cash and check receipts. Process weekly the account management software credit approval report. Enter credit approvals into account management software. Handle credit card charges for all ancillary billings (electrical, delivery, parking, etc.). Clear all “wash-through” accounts in a timely manner.

· Handle all credit balances on individual accounts. Maintain inter-hotel accounts, including billing, posting, and identifying payments. Process and collect certificate billings.

· Respond to guest questions or problems in a timely, professional manner.

· Manage Cashiering Accounts

· Report Daily Revenues to Management/Ownership

· Complete month end tasks/checklists

· Manage bank reconciliation/property credit card balance and payment

· General Cashiering

· Audit and record hotel bank audits

· Assisting in the recruitment and interview processes

· Ordering and distribution of employee uniforms

· Ensure accuracy of payroll prior to processing

· New Hire Onboarding, background checks, MGS account setup

· Support management to maintain and administer celebrations, reward and recognition programs, training strategies, and volunteer programs

· Directly facilitate, in conjunction with hotel managers, open employee communications to discern grievances and to respond to those grievances in all appropriate manners, including redressing those meriting correction

· Update and keep employee records in check

· Help managers/supervisors in assessing employee engagement and evaluation

· Responsible for analyzing training needs, developing training curriculum, and delivering training courses

· Administering various employee benefits programs, such as group insurance

· Create and submit reports to senior management

· Formulating methods to improve employment policies, processes and practices as well as recommending changes to management.

SUPPORTING FUNCTIONS

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel:

· Assist with accounting office issues.

· Provide administrative support.

• Additional duties as necessary and assigned by Implementation Manager, General Manager or Ownership

Requirements:

SPECIFIC JOB KNOWLEDGE AND ABILITIES

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities.

· Must be able to speak, read, write and understand the primary language(s) used in the workplace.

· Must be able to read and write to facilitate the communication process.

· Requires good communication skills, both verbal and written.

· Thorough knowledge of computer processing system and ability to manually perform these operations if necessary.

· Knowledge of computer accounting programs, math skills as well as budgetary analysis capabilities required.

• Thorough knowledge of federal, state and local laws governing equal employment opportunity and civil rights, occupational safety and health, workers’ compensation, wage and hour issues, and labor relations, including, but not limited to the following statutes and their comparable state and local laws (where applicable): Title VII, ADEA, Equal Pay Act, Pregnancy Discrimination Act, FLSA, ADA, OSHA, FMLA, ERISA, and NLRA.

· Knowledge of Lightspeed

• Working knowledge of wage and salary, employment and benefits administration and payroll.

· Must be able to handle a high workload volume with organization and control.

· Ability to solve problems and make rational decisions.

· Must possess a high level of accuracy and neatness.

• Must be able to perform a variety of duties, often changing from one task to another of a different nature without loss of efficiency or composure.
• Ability to focus and maintain attention to performance of tasks and to work and complete assignments on time despite frequent stressful, emergency, critical or unusual interruptions.
• Ability to express or exchange ideas by means of the spoken word. Must be able to verbally convey detailed instructions to employees or guests.
• Ability to converse calmly with irate guests, superiors and subordinates in intense emotional situations.
• Ability to create, implement and monitor hotel and staff goals, strategies and policies.
• Ability to be resourceful, creative and maintain flexibility.
• Ability to train, motivate, evaluate, mentor and direct employees and managers to meet desired ends.
• Ability to maintain excellent relations with staff and maintain staff and guest confidentiality at all times.
• Ability to accept responsibility for actions of others.
• Ability to be resourceful, creative and maintain flexibility.
• Ability to train, motivate, evaluate, mentor and direct employees and managers to meet desired ends.
• Ability to maintain excellent relations with staff and maintain staff and guest confidentiality at all times.
• Ability to accept responsibility for actions of others.
• Ability to manage by example.

PHYSICAL DEMANDS

· Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems.

· Must be able to sit at a desk for up to 8 hours per day. Walking and standing are required of the working day. Length of time of these tasks may vary from day to day and task to task.

· Must be able to lift up to 15 lbs. occasionally.

· Requires grasping, writing, standing, sitting, walking, repetitive motions, listening and hearing ability and visual acuity.

· Vision occurs continuously with the most common visual functions being those of near vision and depth perception.

· Requires manual dexterity to use and operate all necessary equipment.

· Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed.

• Must be able to bend, stoop, squat and stretch to fulfill cleaning and inspection tasks.
• Must be able to lift up to 40 lbs. on a regular and continuing basis.
• Ability to create, implement and monitor hotel and staff goals, strategies and policies.
• Ability to be resourceful, creative and maintain flexibility.
• Ability to train, motivate, evaluate, mentor and direct employees and managers to meet desired ends.
• Ability to maintain excellent relations with staff and maintain staff and guest confidentiality at all times.
• Ability to accept responsibility for actions of others.
• Ability to manage by example.

·

AVAILABILITY

This company operates seven days a week, 24 hours a day. Generally, the position works Monday through Friday with hours varied based on business demand. At times it may be necessary to move you from your accustomed work day, to include Saturdays and Sundays, or time of work if business or task assignments demand. In addition, it should be understood that business needs determines the amount of hours that you work.