Accounting Assistant

WHR Global is seeking an addition to our Accounting Department! We are looking for an individual who seeks a dynamic and challenging accounting position, where you will be dealing with currency conversions and business on a global scale.

Position Purpose/Objective:

Primary job responsibilities include client invoicing, accounts payable, expense tracking, data entry, reporting data to clients, and assisting other team members as needed. Attention to detail, strong organizational skills, a positive “can-do” attitude, and working knowledge of QuickBooks and MS Office are a must.

Essential Duties & Responsibilities:

• Answer all calls to direct line and overflow from teammate’s direct lines as necessary to maintain WHR’s culture of no voicemail during business hours.
• Responsible for reviewing documentation for completeness and accuracy, may need to write correspondence to vendors or internal staff to obtain additional information.
• Resolve service and client problems by clarifying the complaint; determining the cause of the problem; selecting and explaining all options and recommendations to solve the problem; expediting correction and following up to ensure resolution within applicable client guidelines.
• Maintain professional working relationships with all parties involved in the relocation accounting process including the client, vendors, and internal departments of WHR Global.
• Prioritize tasks on a daily basis according to our automated task management system (myWorkOne Needs) and adjust schedule accordingly to accommodate the tasks that require attention on that given day.
• Contribute to accounting team success by accomplishing tasks necessary to maintain satisfactory guideline achievement.
• Demonstrate the ability to be a team player and adapt to changes in the company. Take on additional responsibility as needed to maintain sales and service expectations.
• Accurately process and deposit all received funds by the close of business on Fridays.
• Accurately process all invoices and bills within client determined billing cycle or by the close of business on
• Accurately process and track all transferee expenses based upon the client determined reimbursement cycle.
• Create deficit equity or mortgage payoff files in a timely manner.
• Accurately create wires in company banking system.
• Accurately track and obtain all negotiated referral fees from our business partners, ensuring that all fees have been collected within 60 days.
• Coordinate building maintenance and supplies for the company.
• Provide back-up support for co-workers and front-end staff as requested.
• Handle confidential information and maintain confidentiality of that information.

Supplemental Functions:

• Attend all meetings and participate in all trainings as assigned and transfer these skills to the job

• Activities will be upheld with the strictest of confidentiality. Failure to maintain confidentiality will result in immediate dismissal.

• Timely responses to all forms of communication, including but not limited to email and voice mail
• Report all accidents and follow all safety and hazard communication procedures
• Perform all other duties as directed by management
• Maintain a professional/friendly relationship with all internal/external customers and represent WHR Global in a positive manner. All employees are required to contribute to high levels of customer satisfaction and understand that every role contributes to the success of our business through the satisfaction of our customers.

Position Requirements & Qualifications:

• Ability to work in a fast-paced environment with minimal supervision and regular attendance.
• Adaptability is key in this role as they will be expected to respond quickly to changing ideas, responsibilities, expectations, and processes. Must possess interpersonal, communication and problem-solving ability.
• Requires a hard-working, positive, and professional individual. Focusing on customer service is necessary. Must possess the ability to work efficiently and accurately in a high-stress fast-paced environment.
• Must be able to communicate clearly and effectively, verbally and in writing, with clients, vendors, and other third-party contacts, as well as with company managers and all other office team members.
• Individuals must present themselves positively and professionally and maintain a strong work ethic.
• Multi-task multiple projects with excellent organizational skills and ability to meet critical time deadlines.
• Strong organizational skills and the ability to handle multiple projects and meet critical time deadlines are crucial to this position.
• Proficient skills in problem solving, conflict resolution, analyzing information, quality focus, and Microsoft Office.
• Must be able to sit up to eight hours a day and occasionally lift up to 15 pounds.
• Quick Books knowledge is a plus.
• This position is not eligible for 100% remote capabilities and is required to have face-to-face interactions with colleagues and be on-site in Pewaukee.
• We are a hybrid office, where after six months on the job you will can have a 2/3 schedule, 2 days at home, 3 days in office.

Education & Experience:

• College degree or 2 years related experience.
• Accounting experience in a real estate or business services environment is preferred.
• We are open to all different levels of experience in Accounting.

WHR Global

N27 W23681 Paul Rd

Pewaukee, WI 53072

WHR Global is an Equal Opportunity Employer and does not discriminate in employment on the basis of race (including race-based hairstyles), color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. All aspects of employment are decided based on qualifications, merit, performance, competence and business needs.