Account Manager - Supplemental Benefits

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver.
Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable.
Position Summary
The Supplemental Benefits team at CVS is one of the fastest growing business units in the enterprise and is uniquely situated at the center of our retail and healthcare businesses. We are looking for Account Managers who will lead the day-to-day client relationship with multiple Health Plans.
The ideal candidate will be highly adaptable and able to excel in a wide variety of areas including:

• Establishing themselves as a trusted partner and first point of contact for multiple clients. This role will focus on providing exceptional service and support for while driving sustained engagement and excitement
• Provides proactive account management, development of strong relationships and coordination across various internal teams
• Identify client specific needs, propose solutions and lead resolution of issues working with other areas.
• Coordinate regular client meetings including Monthly performance reviews, QBRS and Renewal Meetings
• Collaborate with the account management team to achieve growth/renewal objectives; May support plan administration activities, including broker awareness, vendor tradeshows and client support team trainings
• Proactively identify opportunities on behalf of clients and partner with product, business, and development teams to implement program enhancements

Required Qualifications

• 1-3 years' experience in account management or client facing role
• 1-3 years of demonstrated strong communication skills, including Microsoft PowerPoint
• 1+ year experience in managing client relationships, demonstrating ability to independently frame solutions to client challenges
• Must be able to travel (15%)

Preferred Qualifications

• Prior Account management experience within the Health insurance industry or related field
• Effective communication skills, both verbal and written
• Supports a positive team environment
• Ability to learn quickly and work with minimal supervision
• Confident and comfortable presenting information in a group setting

Education
Bachelor's degree or equivalent work experience
Pay Range
The typical pay range for this role is:
$63,300.00 - $139,200.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off ("PTO") or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies.
For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits
CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated.
You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work.
CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through ColleagueRelations@CVSHealth.com If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.