Address
Form of work
SalaryKPS
Job ID 2475004
Koniag Professional Services, a Koniag Government Services company, is hiring an experienced Full time Clinical Account Manager in support of the Mine Safety & Health Administration (MSHA). This is a Remote opportunity.
We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.
Essential Functions, Responsibilities & Duties may include, but are not limited to:
- Serves as the lead point of contact for all customer account management matters
- Responsible for all deliverables and customer satisfaction for contract deliverables
- Build and maintain strong, long-lasting client relationships
- Responsible for the execution of all services related to the Mine Safety & Health Administration (MSHA)
- Apprises the clinical leadership team of all significant issues in a timely manner.
- Responsible for the scheduling, processing, billing and quality of all examinations received from the Private Provider
- Ensure the timely and successful delivery of all contract requirements
- Ensures all physical examinations received meet cost, timeliness, quality, and contract requirements.
- Ensures effective teamwork, communication, collaboration and commitment
- Analyzes significant deviations from contract requirements and takes corrective actions
- Monitor and maintain electronic data to include exam requests, scheduling exams and review of completed exams
- Resolve operating errors and assist with production delays and backlogs
- Assist with developing training materials and working with the Private Provider Network (PPN) Clinic Manager on training newly contracted health care staff
Requirements:
- Bachelor’s degree in health care administration preferred
- Excellent external and internal communications skills.
- Solid organizational skills including attention to details and multi-tasking skills.
- Advanced verbal and written communication skills.
- At least two (2) years’ experience in occupational health or related experience
- One to three (1-3) years of experience working directly with government staff in a health care setting preferred
- Experience supporting Federal business operations at a government site
- Excellent communication, customer service and organizational skills
- Advance with MS Office applications, including SharePoint, Outlook, Word and Excel
- Strong attention to detail and ability to multi-task; ability to work efficiently in a fast paced and deadline driven environment.
- Analytical, conceptual, verbal, written communication skills required
- Strong interpersonal and troubleshooting skills required
Working Environment & Conditions
This job operates in a professional office environment and has a noise level of mostly low to moderate. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
This position is primarily indoors, consistent with a standard office position and has a noise level of mostly low to moderate. The incumbent is required to stand, walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. The workload may require the incumbent to sit for extended periods of time. The incumbent must be able to read, do simple math calculations and withstand moderate amounts of stress.
The incumbent must occasionally lift and/or move up to 30 lbs. Specific vision abilities required by the job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus.
Our Equal Employment Opportunity Policy
The company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race, color, religion, creed, sex, sexual orientation, gender, or gender identity (except where gender is a bona fide occupational qualification), national origin, age, disability, military/veteran status, marital status, genetic information, or any other factor protected by law. We are committed to equal employment opportunity in all decisions related to employment, promotion, wages, benefits and all other privileges, terms, and conditions of employment.
The company is dedicated to seeking all qualified applicants. If you require accommodation to navigate or to apply for a position on our website, please contact Heaven Wood via e-mail at accommodations@koniag-gs.com or by calling 703-488-9377 to request accommodation.
Koniag Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions, Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag, we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical, professional, and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers, employees, and native communities. For more information, please visit www.koniag-gs.com.
Equal Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352
