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Form of workAt STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.
Position Summary
The Capital Account Manager at STERIS is responsible for the overall financial performance and Customer satisfaction in the assigned territory. This is accomplished by meeting yearly sales goals, driving growth in market share from competitors, and assuring that all Customer experiences are positive, noteworthy and exceeding expectations. The Account Manger acts as a primary contact and sales consultant accountable for the Customer experience. The AM is responsible for selling all products in the Infection Prevention Technologies portfolio. The Account Manager is expected to appropriately balance their time selling the Company’s established line of products as well as all new product introductions. Using their consultative selling skills and competencies and thorough understanding of the industry and market need, the Account Manager focuses on positioning the Company’s products and services to provide solutions for our Customers.
This is a remote based Customer facing position. To support and service our customers in this assigned territory candidates must be based out of one of the following areas: Chicago, IL Metro area.
How You Will Make a Difference
- Develops, communicates, and executes a yearly business plan for capital and associated consumable goods.
- Submits and executes an accurate forecast (within a +/- 10% variance) for Capital and associated consumable products on a monthly and quarterly basis.
- Develop relationships with customers in GI, SPD, OR, IC, MM, Biomed and the CEOs, COOs and CFOs.
- Consistently acts in a manner that meets or exceeds customer expectations while considering the reasonableness of request and fairness to STERIS.
- Utilize value added services in the selling process to differentiate STERIS from its competitors. This includes: TSSR, In-service video, sizing studies, equipment audits, CEU training and proportioners.
- Develop relationships with distributors educating on our product line to maximize sales opportunities within distributor accounts.
- Manage the after sale process, including in-servicing to ensure customers have thorough knowledge of the safe use of the equipment and chemistries.
- Capable of delineating and communicating the strengths and competitive advantages of STERIS products, services and technologies and how the application of these can assist the customer in meeting their objectives. Uses current available tools to provide a total solution to the customer, to ensure their capital and associated consumable needs are met.
What You Will Need to be Successful
- Three (3) to Five (5) years successful sales experience, which includes a minimum of two (2+) years successful B2B or Medical Device or Medical Consumables sales experience.
- Demonstrated concept selling skills
- Understanding of the hospital buying process including the role of National Accounts, GPO, IDN and Distributors preferred
- BA/BS Degree required (Business or Marketing preferred)
- Strong communication skills
- MS Office (Word, Excel, PowerPoint
- Must be able to be compliant with hospital/customer credentialing requirements
What We Are Offering in Return
Employees are what makes a company great, so we believe it’s important to take care of them just like we take care of our Customers and their patients. In addition to being a global organization and industry leader with ample room to grow your career, we also offer a base plus commission structure and benefits including Medical/Vision/Dental, 401(k) with company match, and a flexible Paid Time Off program.
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Pay range for this opportunity is $65,000. This position is eligible for commission.
Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.
Employees (and their families) may enroll in our company-sponsored medical, dental, vision, flexible spending, health savings account, voluntary benefits, supplemental life/AD&D plans and the company’s 401k plan. Employees are covered by an employee assistance program (also available to household members) and long-term disability. Full-Time Employees are also eligible for short-term disability. Full-time Employees will also receive Paid Time Off (PTO) based on years of service and paid Holidays. Part-time employees working 20 or more hours receive a pro-ration of the full-time PTO allocation and paid Holidays based on their standard hourly work week. Full-Time employees are eligible for four weeks of paid parental leave. Part-time employees also receive paid parental leave, pro-rated based on their standard hourly work week.
STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.
