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Form of workTable Attendant
Job Description:
Executes the Table Service standards set by Casa Bonita. Work directly and efficiently with guests. Full understanding of checking identifications and verifying every guest age. Serving alcoholic and non-alcoholic beverages based on Tips/Serve Safe and company specifications. Upselling beverages, sides, deserts, arcade credit and additional food items for take home to guests. Executes standards in cleanliness, opening, service, and closing of service stations and sections. Willing to rotate in N/A beverage service, cart service, bussing, running and expo service roles. Cart service tasks consist of upselling to guests. Ability to move cart around guests, tables, and other objects. Ability to efficiently use mobile Point of Sale. Ability to work with teammates to keep cart stocked to always serve guests. Ability to effectively you radio system to communicate with BOH and Management.
Expo service tasks consist of coordinating the correct food items and confirming the placement of items with each check/table. Coordinating with expo runner to make sure food is going to correct tables. Opening, maintaining, and closing your designated station.
Responsibilities:
Casa Bonita Overview
Casa Bonita is an iconic Mexican-themed restaurant and entertainment mecca in Lakewood, Colorado. Known as “the most exciting restaurant in the world,” the category-defining concept is an immersive experience that features dining in the midst of a 30-foot-tall indoor waterfall, cliff divers, puppeteers, magicians, and a mystical cast of characters. Casa Bonita is celebrating its 50th anniversary of being a part of the Denver community with a fan-base that continues to grow globally.
Job Description:
Executes the Table Service standards set by Casa Bonita. Work directly and efficiently with guests. Full understanding of checking identifications and verifying every guest age. Serving alcoholic and non-alcoholic beverages based on Tips/Serve Safe and company specifications. Upselling beverages, sides, deserts, arcade credit and additional food items for take home to guests. Executes standards in cleanliness, opening, service, and closing of service stations and sections. Willing to rotate in N/A beverage service, cart service, bussing, running and expo service roles. Cart service tasks consist of upselling to guests. Ability to move cart around guests, tables, and other objects. Ability to efficiently use mobile Point of Sale. Ability to work with teammates to keep cart stocked to always serve guests. Ability to effectively you radio system to communicate with BOH and Management.
Expo service tasks consist of coordinating the correct food items and confirming the placement of items with each check/table. Coordinating with expo runner to make sure food is going to correct tables. Opening, maintaining, and closing your designated station.
Responsibilities:
- Welcoming and interacting with all guests to help create a magical experience when on the floor.
- Serving alcoholic and non-alcoholic beverages based on TiPs and company specifications. Every guest must be ID prior to alcohol service.
- Selling beverages, sides, desserts, arcade credit and additional food items for take home to guests.
- Delivering ordered items to table.
- Cleaning, clearing, and resetting tables.
- Cleaning workstation, removal of trash.
- Checks out with direct supervisor and finishes any tasks requested.
- May be asked to do other tasks as needed.
- Performs all job-related functions in a cordial, friendly manner that is committed to exceeding guest and team member expectations.
- Ensure all service and suggestive selling standards are met.
- Executes all table service requirements for regular and event service.
- Training and Continuing Education of POS systems.
- Executes all promotions and in-store marketing campaigns.
- Assists in any department or any role where needed.
- Requirements:
- Must have a minimum of 1 year of server experience in a high-paced environment.
- Must be over 18 years old.
- Must be able to lift 50 pounds and carry trays of food or drinks safely.
- Experience with cash handling and be able to count back proper change without a calculator.
- Must be able to stand, walk, run during complete working shift.
- Must be able to communicate clearly in English with guests and team for all responsibilities of the job.
- Must get TIPS/Servsafe certified in first 3 weeks.
- Must attend all orientation and training shifts.
- Able to work effectively independently as well as part of the team.
- Able to multitask and work in an extremely fast-paced environment.
- Speed, accuracy and efficiency are required as well as the ability to work well under pressure.
- Ability to work in a loud, distracting environment with flashing lights, haze machines, ongoing shows, and large numbers of guests constantly moving around you.
- Ability to walk up and down inclines multiple times a shift.
- Ability to walk up and down stairs multiple times a shift.
- Willing to follow procedures and take direction.
- Supportive of other team members.
- Can compete repetitive tasks while maintaining standards.
- Must be flexible to work a variety of shifts, including weekends, days, late nights, holidays, and special events. All shifts include a minimum of one weekend day.
- PTO Blackout period from Thanksgiving week till January. (Though we are closed Thanksgiving and Christmas for employees to spend with their families.)
Physical & Environmental Demands:
- Able to stand for long periods of time and walk often at a brisk pace
- Able to walk up inclines and stairs and down declines and stairs multiple times during a shift
- Capable of sitting, stooping, bending, reaching, and lifting/carrying items up to 50 pounds
- Able to work and perform job tasks in small spaces
- Possesses fine motor skills and dexterity
- Able to withstand temperatures typical within an commercial kitchen setting
- Able to withstand noise levels typical of a high-volume kitchen
- Able to perform job duties efficiently in lighting conditions typical of an commercial restaurant and commercial kitchen
- Able to work calmly under pressure and at a fast pace, typical of a high volume restaurant and commercial kitchen
- Capable of and at ease with engaging with the public, potentially encountering challenging behavior, infectious diseases, and service animals
Benefits:
Full Time Status will be eligible for Colorado Secure Savings, Medical, Dental, and Vision Benefits.
Full Time Status will be eligible for Colorado Secure Savings, Medical, Dental, and Vision Benefits.
Deadline to Apply:
Casa Bonita is hiring for this role on an ongoing basis.
To apply for this role, please click on the “apply for this position” button below.
