Account Manager, Personal Lines

Job Type
Full-time
Description
Find your place at The Partners Group, a purpose-driven company committed to making a difference in our community through our work and inspiring others to do the same.
TPG's success is driven by a culture that values partner ships. We're looking for people who invest in their relationships, seek to learn, create winning solutions for all, and do what they say they are going to do. Hard work goes without saying at TPG, supported by our culture that thrives on having fun while living well. This is what it means to be a partner for our clients and teammates.
Are you ready to join an amazing team that has won too many Employer of Choice awards to list? Let's work together!
The Partners Group currently has an outstanding opportunity for an experienced insurance professional to join as an Account Manager with our Personal Lines division based in our Renton, WA office.
How you will have an impact at TPG:
A Personal LinesAccount Manager puts their client's best interests first. You are a partner who provides excellent service through stellar communication, problem solving and client education. We don't just sell insurance at The Partners Group; we protect lives and the assets that are most important to them.
You will support your book of business by finding opportunities to enhance the client relationship and retain business. A TPG Personal LinesAccount Manager is a Property & Casualty expert who builds and maintains strong client relationships by being the first point of contact for your clients, performing reviews, and assisting your team.
What a typical day in this role looks like:

• Providing excellent client service including answering questions, making policy recommendations, remarketing households that need a new carrier, writing new business from start to finish.
• Following up on difficult client claims (such as automobile total, client injury or fire loss) where appropriate.
• Performing annual renewal reviews for all assigned clients
• Documenting all client work in the agency management system.
• Collaborating with the team through daily huddles to discuss work priorities

Key details
Location: Renton, WA; in-office with hybrid remote opportunities
Hours: 40 hours/week, Mon-Fri
Salary Range: $60,000 - $70,000 annually, DOE
Physical Requirements: Ability to sit for long periods of time, ability to communicate verbally and in writing, and ability to handle long periods of screen time.
Requirements
What you'll bring to the table:

• Bachelor's degree is preferred, but at a minimum a high school diploma or its equivalent
• At least three years of professional experience as a Property & Casualty Account Manager, and three years in customer service (other combinations of work and/or experience will be considered)
• An active Property & Casualty insurance license is required
• Proficient in personal computers and the Microsoft Office Suite, including Excel and PowerPoint
• Exceptional verbal and written communication skills, with effective presentation abilities

What will really make you stand out:

• Experience working with multiple carriers including Safeco, Travelers, Cincinnati, Chubb, Encompass, MetLife, PURE, and others
• Experience in agency management systems, AMS 360 preferred
• Ability to work cohesively with a dedicated Insurance Advisor to serve clients at the highest level
• Advanced Insurance designation(s) such as CPRM, ARM, CIC, AAI, or CPCU
• You have a track record of doing what's best for the client
• You have the ability to work cohesively with a team in order to serve clients at the highest level
• You have excellent organization and time management skills, and are able to successfully handle multiple projects, timelines, and priorities
• You have strong attention to detail, and are a quick learner and a self-starter

What TPG can offer you:

• A rich benefits package including generous Paid Time Off, Medical and Dental Insurance, Life and Disability Insurance, and Retirement plan
• Support & Development to cultivate your knowledge and Continuing Education to maintain or support your professional designations
• Community Involvement perks including 8 hours paid volunteer time per quarter, charitable contributions matched by TPG, and an all-company holiday volunteer day

Commitment To Diversity
TPG promotes a culture of inclusion and is committed to growing the diversity of our workforce. This is a place where all employees have the opportunity to achieve their goals and meet the needs of our clients and the communities we serve. Embracing and encouraging a diverse range of perspectives makes us stronger, smarter, and more effective. The sum of our individual differences drives our culture, reputation, and achievements.
Apply Today
Complete the application using your resume! A cover letter is not required - but we'd love to learn why you're interested in the opportunity to join us.
Salary Description
$60,000 - 70,000 annually