Account Manager Ii

PURPOSE
The purpose of this role is to actively seek new clients and maintain and nurture existing customer relations to increase business for the Company. Specifically, this role assists in position is responsible for the sale of aggregate and asphalt concrete products from Teichert Aggregate plant facilities covering a certain territory.
FOCUS AND SCOPE: Essential duties and responsibilities, i.e. those which are basic, necessary, and an integral part of the job, are indicated below.

1. Actively supports the achievement of business unit goals and objectives by staying abreast of and evaluating trends in the industry.  Also supports the business unit's activities to remain focused on short- and long-term range goals, customer feedback, and continuously strives to improve day-to-day processes and practices.
2. Establishes, promotes, and protects Teichert's values including diversity, teamwork, fair work environment, and respect of others in order to maintain a "team" spirit within the business unit. Works and cooperates with other disciplines across company lines.
3. Collaborates across business units and strives to build consistent business development practices and procedures, and customer service expectations.  Ensures policies, procedures, and standards are adhered to as well as protect the company's interests.
4. Promotes and protects the community perception of Teichert.
5. Monitors pricing, project and customer orders; maintains a product database and ensures pricing levels are correct.
6. Identifies and develops potential lines of business and new customer prospects to assist with creating new business opportunities.
7. Focuses, builds and maintains positive working relationships with external clients, representatives, and contractors.  Relationships result in increased business, repeat customers, and industry referrals.
8. Communicates company policies, procedures, and standards.
9. Gathers and provides market research, customer data, and feedback for the business units and uses information to make improvements to day-to-day processes and procedures.  Assists management on markup strategies.
10. Tracks competitors in the market to identify their work capacity to develop and maintain competitors' profiles.
11. Maintains a quarterly customer list; verifies pricing levels are correct for the customer class and appropriate for the volume level.
12. Creates a monthly sales order report; analyzes projects and coordinates with sales team to determine project and order status.
13. On a daily basis, monitors a variety of websites such as local exchanges, county and city sites for project leads and or bid specifications. 
14. Creates and maintains a bid schedule report.  Creates and maintains a bid win/loss report;  uses the data to track what companies are winning bids and if there are any job/project leads.
15. Actively pursues and participates in industry related associations and trade groups as a marketing tool and networking for Teichert.
16. Assists in achieving a zero-injury culture through supporting safety programs and actively participating in appropriate safety meetings and training sessions to maintain a safe, healthy work environment and meet corporate safety standards.
17. Completes internal administrative organization and documentation, including project logs, files, records and reports pertaining to Business Development function.  May include post job surveys, contributes to written and up-to-date estimating guidelines, manuals, and policies and procedures.
18. May manage a larger strategic key client base.

RELATIONSHIPS, QUALIFICATIONS, REQUIREMENTS, AND COMPETENCIES:
KEY RELATIONSHIPS:
Reports To:

• Director of Sales

Direct Reports:

• None

External Clients:

• Developers, Builders, General Contractors, Existing Customers, Agencies, Owners, Engineers, Architects, Industry and Trade Associations, and outside vendors.

Internal Clients:

• Quality Assurance, Plant Managers, Plant Supervisors, Accounting.

ROLE QUALIFICATIONS AND REQUIREMENTS:
Education:

• Bachelor's degree in Business Administration, Construction Management, Marketing, or equivalent combination of technical training and related experience

Experience and Industry Expertise:

• 3-5 years job related experience.

Specific Job Requirements:

• Successful completion of pre-employment drug, alcohol, and background investigation.
• Valid Driver's License.
• Current on all company required safety training.
• Ability to preserve confidential and proprietary information and successfully avoid conflicts-of-interests.
• Must possess strong written, verbal presentation, facilitation and listening communication skills.
• Ability to interpret, summarize and communicate reports, analysis and information to others in a way that is easily understood
• Strong time management skills; demonstrated ability to meet deadlines and work under pressure.
• Must possess exceptional organization, multi-tasking, and time management skills.
• Strong knowledge of Microsoft Office Suite.
• Strong focus on both internal and external customer satisfaction.
• Ability to collaboratively work with others in a positive and professional manner.
• Occasional overnight travel.