Account Manager

Account Manager – Amino Transport
We are looking for an Account Manager who is highly motivated, goal oriented and a strong communicator and succeeds in a fast-paced and competitive sales environment. Our Account Management team sets and maintains high standards of service and reliability and we take pride in their contributions. As such, we are committed to recruiting, training, and retaining intelligent and tenacious individuals.
About us

• We are committed to helping our customers (shippers and manufacturers in every industry) grow by facilitating the movement of their products and managing their supply chains. Our teams create the most valuable service in the transportation industry, innovating with passion and excellence to deliver the results our customers deserve.
• Named one of Dallas 100 fastest-growing private companies in North Texas 2016-2019 and 2023.
• Named one of “Transport Topics’ 100 Top Freight Brokerage Firms” in 2021 for the 4th consecutive year.
• In business for over 24 years with 3 offices located in Dallas TX, San Antonio TX, and Southlake TX.

What we offer you

• Base salary ($50k - $60k, based on experience) + uncapped commission.
• The training, knowledge, and tools you will need to succeed.
• Medical, dental, vision + free life and telehealth insurance.
• Excellent 401(k) with 4% match, vested immediately once eligible.
• Paid time off, paid volunteer time off, and paid holidays.
• A fast-paced, competitive, and team-oriented atmosphere.

Responsibilities

• Obtain new customer accounts and manage and grow assigned customer accounts by developing and growing relationships, serving as the point of contact for escalation issues, creating solutions using Amino's resources, increasing gross profit $, and obtaining new lanes/locations.
• Prospect and identify new opportunities for pursuit and growth through face-to-face, phone, and virtual meetings.
• Provide customers with updates on loads.
• Collaborate with internal teams to understand and support customer needs and operations.
• Prepare and implement SOP/SLA for new and existing customers.
• Communicate weekly with ALL assigned accounts.
• Solicit feedback from the customers regarding performance
• Support day-to-day operational escalations.
• Collaborate with the Pricing Department on RFP’s.
• Assign tasks/delegate workload to team.
• Work with team to solicit feedback from new and existing carriers on rates and available capacity.
• Utilize Salesforce in accordance with company policy and expectations.
• Maintain a positive team work environment by fostering positive relationships amongst the team.
• Perform other duties assigned by manager.

Qualifications

• Bachelor's degree or minimum 1 year of sales experience.
• Excellent verbal/written communication skills and follow-thru abilities.
• Proactive problem-solving and negotiation aptitude.
• Strong work ethic with team mentality.

Reporting to our Dallas office with normal working hours of 7:30 AM - 4:30 PM CST Monday – Friday.
We are proud to be an Equal Opportunity Employer. We support a working environment that provides qualified employees and applicants with equal employment opportunity on a non-discriminatory basis without regard to race, color, creed, age, religion, gender (including pregnancy, gender identification and/or gender nonconformity) sexual orientation, marital status, national origin, ancestry, ethnicity, genetic information, physical or mental disability, citizenship, past, current or prospective service in the uniformed services or any other basis prohibited by federal, state, or local law.
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