Account Executive

Basic Function:
Under the direction of the Business Development Manager, thisposition directs, oversees, and expands the referral source base in alignmentwith the company mission, vision, and strategic plan.

Requirements:

• Prior field sales experiencepreferably in Home Medical Equipment (HME).
• Ability to sell a complex serviceportfolio at multiple levels within target accounts.
• Strong knowledge of federal, state,and accrediting body regulations.
• Excellent human relation skillswith the ability to mentor/train/coach various levels of staff with varyingbackgrounds.
• Demonstrates ability to worksuccessfully with internal and external contacts.
• Strong collaborative anddemonstration skills in facilitating teamwork.
• Demonstrate excellent written, oralcommunication, listening and problem-solving skills; organizational skills required.
• Demonstrates ability to work independently.
• Ability to persuade and influenceothers.
• Visibility requires maintaining aprofessional appearance and providing a positive company image to the public.
• Must have a valid IL driver'slicense.

Principle Responsibilities:

• Support the mission, vision, and strategic plan of the organization by adhering to the Sales Code of Ethics and Standards of Conduct.
• Perform field promotional work to secure new business in hospitals, nursing homes, or doctor's offices where full market potential or product line acceptance has not been established.
• Coordinates and conducts meetings and product training sessions with target referral sources to build product demand.
• Facilitate customer orders and provide account service to assigned and prospective customers in the collection of required documentation needed to process orders and claims.
• Develop and implement an efficient sales business plan for the territory in collaboration with marketing and other partners.
• Input all call and sales activity into Customer Relationship Management (CRM) Platform and utilize information to target opportunities daily.
• Meet requirements for daily sales and activity expectations of customer-facing events per day and month.
• Monitor competition by gathering current marketplace information.
• Address customer complaints in an appropriate and professional manner. Escalating concerns as required by current processes.
• Maintain professional and technical knowledge by attending educational workshops, reviewing industry publications, establishing personal networks, and participating in professional societies.
• Respond to requests from referral sources courteously and with respect.
• Interact in strict adherence to HIPPA compliance regulations, related company policies, and adheres to marketing budget.
• Other duties as assigned.