Account Coordinator

Fast growth company looking for career-minded individuals to work with a talented, dynamic team...

At The Paperless Agent, we help people advance their careers with great marketing and technology. This starts by giving each team member the guidance, support, and tools to grow, contribute, and ascend in their chosen fields. Our team works together to create advanced marketing and technology to help the self-employed and small business owners in real estate to reach new heights in their careers.

If you want to fast-track your career, the best way to do it is to join a fast-growth company. As the company rapidly grows, new opportunities for team members are constantly created. It might be demanding, and it's not for everyone. But it's the right fit if you're ready to be part of an exciting and talented team.
You are a self-starter who doesn't mind putting in the effort to see positive results...

You like to connect with people and enjoy meeting self-employed and small business owners in real estate virtually to help them become more successful. You have an eye for detail and are comfortable using technology. You understand the value of digital communications such as email, video messaging, and social media. You can balance serving the customer and achieving our goals as a team.

Account Coordinators are curious, have a can-do attitude, and find it exciting to help our clients get started with our technology and marketing services. You will be responsible for supporting and educating our new clients, assisting them with their needs, and getting them up and running on tools such as email, social media, and websites. You are comfortable working with technology ranging from social media tools, email marking, and working with WordPress.

As an Account Coordinator, you will...

• Welcome new clients to our full-service technology and marketing program.

• Provide a smooth, supportive, and high-touch onboarding experience.

• Support clients by answering their questions and building rapport with them.

• Educate clients on the services and benefits they receive.

• Assist clients in setting up and connecting their social media accounts.

Ultimately we will train you thoroughly on the details of our programs and strategies - but you need to already be equipped with a positive attitude and a true passion for supporting people to get the best possible result from the program.

Here are a few other things we look for...​

• Be exceptionally confident on 1:1 Zoom calls and possibly group zoom calls.

• Be comfortable with social media tools ( ex. Facebook, Instagram, etc.)

• Experience with using Facebook Business Manager is a plus.

• Familiarity with email marketing tools. ( ex. ActiveCampaign, Mailchimp, etc..)

• Experience with using project management tools (ex. Trello, Airtable , etc..)

• Be comfortable with handling clients who are not tech-savvy. The ability to comfortably translate technology, with patience.

• Be excellent at managing ongoing conversations with multiple clients every week.

• Be able to have difficult conversations with clients who need extra support and guidance.

• Take direction well and thrive in a high-performing team.

• Be an independent, self-starter who executes tasks on time and with a high level of attention to detail.

• Ability to adapt to change, problem solve, and prioritize. 

• Have very-strong communication skills and a willingness to take constructive feedback.

• Available to work Monday through Friday from 8 AM to 5 PM Central or Eastern.

Don't forget, we offer…

• Career Development Tracks

• Ongoing Education Reimbursement

• Remote/Virtual Work Environment

• Health / Dental / Vision / 401K 

• Holidays & PTO