This role is a part of our administrative support team that plays a vital role in advancing our mission to unlock the full potential of every child. Every team member at Woven Care is passionate about providing best-in-class support to our clinical teammates, who in turn deliver the highest quality therapy to our clients.
Position Goals and Job Responsibilities:
- Develop and maintain familiarity with the EMR online scheduling system
- Demonstrate competency in navigating the system and accessing necessary information
- Create staff schedules based on staff/client location and schedule availability
- Coordinate with the Manager of ABA Operations to effectively structure caseloads and manage capacity
- Minimize non-billable time assigned to RBTs and maximize billable time (goal is at or greater than 80% utilization)
- Work collaboratively with BCBAs to gain approval of schedule changes and modifications, as needed
- Make daily schedule changes within a timely manner, to allow for timely conversion (EOD)
- Prioritize workload to be most efficient and effective across tasks
- Communicate any opportunities to the Manager of ABA Operations, and provide feedback and solutions to any outstanding issues with the ABA scheduling process
- Assist the scheduling team in covering clinics should the need arise
- Perform and report on a monthly attendance audit for clients
- Additional tasks as assigned.
Professionalism and Training:
- Foster a team-oriented and communicative environment by:
- Being responsive to the needs of team members
- Being organized and implementing effective time management strategies
- Actively engaging with other service providers, participating in meetings, and being timely
- Maintaining a growth and adaptive mentality when changes occur
- Demonstrate professional communication and candor that is in alignment with our core values
- Facilitate and support a culture that:
- Is client-centered and positive
- Values and recognizes the strengths of team members
- Is engaged and communicative
- Collaborative and supportive of contributions and ideas
- Supports and expects excellence in all areas
Position Qualifications and Credentials:
- Minimum Education level required: High school diploma.
- Experience with scheduling, preferably within the context of ABA services
- Exceptional organizational, communication, problem-solving, and time-management skills
Key Performance Indicators:
- Overall Professionalism and core values
- Therapist billable hours
- ABA Scheduler Performance Review
Schedule:
- Monday - Thursday: 7:00 am - 5:00 pm
Compensation Range
- $17 - $20/hour
Acknowledgement:
- This job description has been designed to indicate the general nature and level of work performed by an ABA Scheduler. It is not a comprehensive list of all responsibilities and qualifications required to hold this position.