It starts with our culture ...
Common sense has never been common.
If it were, the world would be a different place. Things would run smoothly and on time. People would do what they say and say what they do. Everything would be fair, without all the small talk. And banks would only sell you what you need. When a banker looked at a client, they wouldn’t just see a number, they’d see a dad or a mom or a graduate or a business owner. Our Bankers understand the complexities of people’s lives and offer simple solutions.
That's the basics of Relationships. Fairness. Simplicity®
When you choose our Company, you have an opportunity to make an impact beyond the walls of our buildings.
We have a long-standing commitment to Equity, Diversity and Inclusion. Through lending, investing, grants, and volunteerism, NBH Bank promotes the growth, revitalization and sustainability of the communities we serve. We believe that these are important elements in building and sustaining a successful organization and a positive, results-driven culture. We strive for all of our associates to feel welcome and empowered at work.
This type of position is ideal for someone looking to build a career in finance, banking, and technology. We will provide you training and coaching throughout your onboarding experience, as well as on the job. As you demonstrate success, there will be opportunities for advancement within our organization.
The duties of a Test Managerrequire a high degree of specialized expertise and skill in maintaining established standards of quality and accuracy. Drive, determination and a self-disciplined approach to achieving results that meet these established criteria are necessary for successful job performance. The job environment is structured and job expectations are clear. While the pace of the work is faster than average, quality is never compromised. The focus of communication and organizational relationships is based on technical expertise. The work requires specialized technical problem solving and ingenuity while working within approved organizational systems and technology, and the demonstration of the values of integrity, quality and caution. New ideas and concepts are also important but will be quickly, yet carefully analyzed and tested before communication and adoption. If the job involves managing others, there is a need for someone who can exercise the necessary authority to assure policies and procedures are followed and time frames are met. At the same time, it will be necessary to give subordinates structured opportunity to develop their own expertise and capability for quality work to assure effective delegation and shared responsibility for work output. It is expected that coaching and training support for achieving effective delegation will be required. The position encompasses a defined span of control and opportunity for someone who engenders trust, demonstrates a sense of urgency and assures consistent achievement of quality standards. The work requires making decisions that support company guidelines authoritatively and quickly.
As a Test Manager, you will play a crucial role in managing a testing approach that encompasses manual testing methodology. You will oversee the creation and implementation of comprehensive test plans, strategies, and test cases. You will conduct regular team meetings to review project status, identify challenges, and provide guidance.
Your role will involve active participation in the recruitment, training, and professional development of QA Analysts. You will manage the allocation of resources across multiple projects to optimize efficiency. You will closely monitor project timelines, ensuring that testing milestones align with overall development goals.
Promoting and facilitating agile scrum practices within the testing team will be another key aspect of your responsibilities. You will engage with project stakeholders to gather requirements, communicate progress, and address concerns. You will take charge of guiding team members both onshore and offshore, promoting collaboration, tackling challenges, and fostering unity within the team.
You will coordinate with scrum masters and squad leads to seamlessly integrate testing into the overall development process. You will spearhead the knowledge transfer process from third-party vendors to internal resources, ensuring a smooth transition and maintaining a high level of expertise within the team.
Additionally, as a Test Manager, you will promote collaboration to ensure smooth coordination among various managerial functions, fostering an environment conducive to seamless operations. Your role will require a commitment to transparency, facilitating open communication within the team and with stakeholders, thereby nurturing trust and accountability. As a leader, you will play a pivotal role in guiding the team towards organizational goals, inspiring innovation, and adeptly navigating the dynamic landscape of testing within the organization. You will:
- manage recruitment, onboarding, and performance evaluation of team members,
- ensure the timely delivery of high-quality software products,
- drive technical excellence and ensure the use of industry best practices,
- manage the team’s budget and allocate resources effectively,
- follow policies and procedures,
- complete administrative tasks correctly and on time,
- support the company’s goals and values,
- participate in coordination of disaster recovery planning and preparation,
- build a great rapport with fellow associates, and treat others with respect and consideration regardless of their status or position,
- and perform other duties as assigned.
Minimum Requirements: To be considered for this position, you must possess the following qualifications.
- Bachelor’s degree in Computer Science or equivalent combination of education and related work experience
- 3+ years of relevant job experience
- Proven record of accomplishment successfully leading testing teams
- Experience in managing and leading testing efforts across diverse platforms, including but not limited to: mobile, web, API, and database
- In-depth understanding of FinTech technologies, industry trends, and regulatory requirements
- Demonstrated expertise in implementing agile methodologies
- Strong leadership and interpersonal skills with the ability to motivate and inspire teams
- Experience in juggling multiple projects simultaneously and delivering results within deadlines
- Effective communication skills for interfacing with upper management and project stakeholders
- Familiarity with financial systems, processes, and compliance standards in the FinTech sector
- Ability to lead and collaborate with offshore team members
- Proven success in transitioning and maintaining knowledge from third-party vendors to internal resources
- Strategic decision-making abilities to align team efforts with organizational goals
- Advanced degree or certification related to field
- 5+ years of relevant job experience
- Experience in the FinTech space
- Hands-on experience with relevant technologies: Jira, Confluence, XRay Test Management, BrowserStack, Bitbucket, Azure DevOps and Miro
- Strong analytical and problem-solving skills, with a demonstrated ability to address complex issues efficiently
- Demonstrated commitment to professional development through ongoing training and certifications
- Ability to make sound and timely decisions, to consistently deliver on commitments, and assume responsibility for results
- Ability to think creatively and meet challenges with resourcefulness
- Ability to prioritize competing demands and effectively manage multiple tasks and/or projects
- Take initiative to research and resolve problems, and undertake activities with minimal supervision
- Strong analytical and problem solving skills
- Exceptional verbal, written and interpersonal communication skills with the ability to apply common sense to carry out instruction and speak clearly to fellow associates
- Ability to train and coach associates
- Hybrid office environment, manager permitting, with traditional hours
- Sitting for extended periods of time (typically no longer than 8 hours)
- Must be able to work at a rapid pace for long periods of time (typically no longer than 8 hours)
- Must be able to work overtime to the extent necessary
- Must be able to travel – estimated at 10% to 20% of the time
Thank you for your application!
The Bank is committed to providing qualified applicants and associates reasonable accommodation, when necessary, to enable the individuals to complete the application process and/or perform the essential functions of the job. An applicant and/or associate requiring reasonable accommodation to perform any essential job function, should contact Human Resources.
The Bank's policy is to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. The Bank is proud to be a drug-free workplace.
Selected candidate(s) for hire must complete the following prior to employment: a criminal history report, global screen, drug screen, employment credit report and if applicable, a driving record. Applicants must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.