23710359 Product Solutions Manager, Securities Services (Director)

Purpose:
Working across business, operations and technology, the Product Solutions manager will be a core part of the team delivering and executing on the Middle Office and Fund Services strategic programs and roadmap.
Job Background / Context:

• Citi is driving a period of sustained change in a complex and challenging market environment. This role entails leading one of the major initiatives in Custody and Fund Services to drive our product evolution and solve challenging client needs.
• Our strategy is to be the best in class across the key services of Fund Administration, Middle Office, data delivery & reporting. The ethos is to leverage and configure state of the art technologies and advanced techniques to deliver the strategic data and client servicing model.

• The role is for a North America based Product Platform and Project lead to help lead the onboarding of a game changing client.

Principal Accountabilities:

• Drive program management for a key strategic initiative, while partnering within stakeholders like Operations and Technology.
• Take ownership for delivering a consistent operating model across the various Citi regions.
• Reinforce client, prospect and consultant messaging through all channels, representing the business and portraying the strategic Citi vision and benefits of the platform.
  • Industry events, RFP responses, presentations
• Drive internal adoption of new technology and strategic solutions across the region, ensuring that internal stakeholders (Sales, Client Executives, Account Management, Operations) are educated and that internal messaging is aligned to ensure consistent external messaging.
• Produce high level strategic requirements and documentation and be integral to the translation of the need to create business requirements or user stories.
• Work with technology and business partners to plan, prioritize and escalate agreed projects and deliverables.
• Provide regular updates to Senior internal stakeholders.
• Manage the strategic program within the allocated budgetary constraints.

Skills:

• Working knowledge of Security Services eco-systems of Front, Middle and Back Office technology.
• Proven experience in delivering data and reporting projects to clients and internal stakeholders, in a technical and business environment.
• Bias to using new technologies and curiosity to drive forward new methodologies.

• Demonstrated experience delivering change in a collaborative, agile team environment as well as more standard frameworks.
• Demonstrated ability to plan, organize and prioritize work within a delivery framework.
• Strong collaboration, communication, and coaching skills.
• Strong client servicing and presentation skills.
• Strong ability to establish, build and maintain strong effective working relationships at all levels across the organization.
• Demonstrated development experience using modern technology, architecture and infrastructure.
• Demonstrated ability to work independently as well part of virtual teams to deliver on strategic outcomes.
• Deep knowledge of the Custody and Fund Services Industry

Education Qualifications
4 Year Degree preferably in a business discipline
Graduate Level (in Finance, Commerce or Equivalent Discipline) or equivalent Professional Qualification
15-20 Years relevant industry experience
Job Family Group:
Product Management and Development
Job Family:
Product Management
Time Type:
Primary Location:
New York New York United States
Primary Location Salary Range:
$200,000.00 - $300,000.00
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