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Form of work
SalaryJob Description
As the public face of the company, 2 Cute Sales Associates are responsible for dealing with any and all customer questions about the products the company offers. A Sales Associate is expected to be continuously updating their knowledge of the company products and policies.
Complaint handling is a critical part of this position. Turning a frustrated customer into a happy customer, while adhering to company policies, requires a combination of empathy and tact.
Another key responsibility is maintaining the presentation of the sales floor, products, signage, and displays
Responsibilities
· Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service
· Operating cash registers, manage financial transactions, and balancing drawers
· Achieving established goals set forth by management and the organization
· Directing customers to merchandise within the store
· Increasing in store sales
· Superior product knowledge
· Maintaining an orderly appearance throughout the sales floor
· Introducing promotions and opportunities to customers
· Cross-selling/Upselling products to increase purchase amounts
Skills/Qualifications/Requirements
· High school diploma or GED
· Retail sales experience
· Professional appearance
· Maintain a positive attitude and focus on customer satisfaction in a fast-paced environment
· Ability to read, write, and perform basic math
· Ability to stand, walk, lift and carry up to 25lbs, along with other physical demands of a retail Sales Associates
· Excellent communication and interpersonal skills
· Team player
Job Type: Part-time
Pay: $14.00 per hour
Expected hours: 20 – 30 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Weekly day range:
- Monday to Friday
- Weekends as needed
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Preferred)
Work Location: In person
