Description:
Responsibilities: Provide advice on the most suitable AV/IT choices for guests in conference rooms Provide conference room AV support for executive level meetings Provide technical support for AV systems inside the conference rooms Install and configure software and hardware video cables wireless presentation systems management suites etc. Monitor AV systems and technology performance Perform troubleshooting and minor repairs Work with outside vendors and integrators to troubleshoot/fix advanced issues Provide ongoing communication throughout the day to AV/IT support staff and leadership on updates and issues regarding conference room technology Collaborate with other AV/IT professionals to maintain standards and functionality of meeting spaces
Skills:
video conferencing, audiovisual, technical support, crestron
Top Skills Details:
video conferencing,audiovisual,technical support,crestron
Additional Skills & Qualifications:
- Proven experience with AV/IT end user support - Ability to work in a fast paced environment - Experience in desktop support is appreciated - Working knowledge of AV/IT systems and applications/collaboration tools Microsoft Teams WebEx etc. - Understanding of AV control systems Crestron Microsoft Teams Rooms Cisco video endpoints etc. - Ability to troubleshoot audio and video conference calls - Strong communication and interpersonal skills - Consults with end-users in addressing problems and assists in formulating solutions - Maintains exceptional level of communication with end-users - Excellent organizational and coordination abilities - BS/BA in information technology or computer science is preferred - AVIXA CTS certification or equivalent preferred - 2 years of experience in an AV related support field preferred
Experience Level:
Intermediate Level
About TEKsystems:We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.