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Form of workJob Description
Clearances RequiredSecret
Additional Information
Desktop Support Level III / Network Technician opportunity in Coraopolis, PA. Our Support Tech III supports this complex, multi-year contract supporting the Air Force Reserve Command (AFRC) Information Technology (IT) Services.
Responsibilities:
- Provide maintenance and support for the Network, to end-users for PC, server, mainframe applications, and hardware.
- Performs configurations, installations, diagnostics, upgrades, repairs and preventive maintenance.
- Network operation/Cisco/Routing & Switching.
- Interacts with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem.
- Assist in the resolution of technical issues associated with network and routing protocols at all levels of the OSI model utilizing diagnostic and network administration tools.
- Assists in overall network infrastructure support to routing and switching equipment, firewalls, and associated cabling.
- Assists in planning, installs, and supports hardware and software upgrades, and resolves associated technical issues.
- Simulates or recreates problems to resolve difficulties.
- Recommends modifications to reduce problems.
- On site support at Coraopolis, PA is required.
Requirements:
- Experienced managing network modernization work or system projects of similar scope and complexity.
- Clear understanding of OSI, routing protocols, and EIA/TIA cable standards is preferred.
- Network experience maintaining switches and routers and troubleshooting LAN/WAN problems is preferred.
- Experience as a technical support technician or equivalent.
- Capabilities needed to deliver in-person and remote aide.
- Fantastic installation, diagnostic, upgrade, and restoration abilities.
- Excellent vertical and lateral thinking.
- Superb time management skills.
- Clear written and verbal communication.
- Active Comp TIA Security Plus certification (Comp TIA Sec+)
- CCNA Certification is a plus.
Security Clearance Required:
- Active DoD Secret clearance
Travel Required:
- Minimal, less than 10%
Equal Opportunity Employer: Disability/Veteran
About Tyto Athene
Tyto is an IT services and solutions company that provides mission-focused digital transformation to enhance the client experience and enable them to achieve desired outcomes. Tyto's services and solutions embody its domain expertise in four major Technology domains: Network Modernization, Hybrid Cloud, Cyber Security, and Enterprise IT. Tyto offers a broad range of service delivery models including design/install projects, Managed Services, and 'As-a-Service'. With over fifty years of experience, Tyto supports Defense, Intelligence, Space, National Security, Civilian, Health and Public Safety clients across the United States and around the globe.
Tyto is an IT services and solutions company that provides mission-focused digital transformation to enhance the client experience and enable them to achieve desired outcomes. Tyto's services and solutions embody its domain expertise in four major Technology domains: Network Modernization, Hybrid Cloud, Cyber Security, and Enterprise IT. Tyto offers a broad range of service delivery models including design/install projects, Managed Services, and 'As-a-Service'. With over fifty years of experience, Tyto supports Defense, Intelligence, Space, National Security, Civilian, Health and Public Safety clients across the United States and around the globe.
Clearances RequiredSecret
Additional Information
After several strategic acquisitions in 2021, Tyto Athene has experienced enormous opportunity and growth. Aside from being the leading provider of mission-focused IT and Cyber services and solutions to critical U.S. government agencies, Tyto is well-positioned to meet the growing demand for network modernization requirements across the federal enterprise.
Our employees are the key to the innovation that has made Tyto a success. We provide an environment that is geared to reward potential, innovation, and teamwork. If you would like to unleash your creativity and your career -- it's time to join Team Tyto!
