To provide services including assessment, planning, and ongoing case management to children with disabilities and their families. To provide youth transition services for the Family Services Section.
- Provides referral, assessment and case management services to voluntary cases related to the Children's Community Options Program (CCOP) and Children's Long-Term Services (CLTS) waivers
- Determines the range of services needed by children and families through interviews, home visits, collateral contacts, etc.
- Coordinates services with other agencies/disciplines/community members such as law enforcement, schools, attorneys, mental health, alcohol and other drug, medical services, etc.
- Links families with state advocacy organizations related to disability rights
- Assists families in identifying and applying for benefits, entitlements, or reimbursements
- Attends school-based Individual Education Plan (IEP) meetings when family requests/approves attendance
- Provides advice in areas permitted by law for non-attorneys on issues involving children's rights, benefits, or entitlements
- Provides advocacy when appropriate on behalf of children in cases involving rights, benefits, or entitlements
- Explores alternatives for financial assistance
- Performs functional screening to determine eligibility for children's programs
- Secures verification and documentation of required information
- Records and maintains complete and accurate records and performs other general office duties as required
- Supports children and families throughout ongoing evaluation processes related to the child's disabilities
- Assists families and schools in developing transition plans for high school children to publicly funded adult long term care services
- Keeps informed of and processes all program changes
- Employs a variety of measures to ensure that children with disabilities, together with their families and guardians, are prepared to enter and are provided with a seamless transition into the adult service system and knowledgeable about services available through the Aging and Disability Resource Center to assist with the transition
- Organize and facilitate quarterly meetings of the Children's Community Options Program (CCOP) Advisory Committee
- Answers face-to-face, mail, e-mail, and phone inquiries; maintains regular office hours with scheduled appointments
- Explains program rules and requirements to the public, participants, and board members
- Participates in and completes ongoing training as required by the state and county
- Completes required daily/monthly/quarterly/annual reports and complies with all established policies and procedures of the state and county
- Participates in departmental, section, and individual supervisory meetings
- Provides information presentations to other staff, professionals, and community groups related to department programs and policies
- Participates in supervision/consultation
- Performs other duties as assigned
- Bachelor's degree from an accredited college in human services related field such as social work, psychology, sociology, education, etc.
- One year experience in working with: target population; community organizations; and resources related to youth with disabilities.
- Certified to conduct Children's Long Term Care Functional screens within one year of hire.
- Experience in computer use and keyboarding (50 wpm), and Microsoft suite.
- Knowledge of resources available to target populations served.
- Valid drivers' license and reliable transportation
Physical Demands
- Ability to sit or stand for extended periods of time while performing duties
- Ability to drive
- Ability to lift up to 20 pounds
- Ability to work out in the field
- Requires physical demands such as seeing, hearing, and color perception to make judgments both in the office and out in the field
Knowledge, Skills, and Abilities
Interpersonal Skills
- Ability to establish and maintain effective working relationships with children, their families, staff, local agencies, and the public
- Recognizes the importance of dealing with complex issues with children and their families in a purposeful and meaningful manner to facilitate maximum independence
- Identifies, with children and their families, strengths that can be linked to promoting optimal independence
- Persists in engaging children and their families in gathering information, making decisions, and seeking alternative funding and resources
- Ability to effectively identify health and safety concerns and act on behalf of children's best interests
Personal/Professional Awareness
- Recognizes/respects needs and beliefs of diverse cultures
- Understands how values, style, and background can impact objectivity/bias
- Displays an ability to be decisive
- Displays openness to new information
Analytical Thinking
- Ability to appropriately interpret underlying causes of situations or behaviors
- Ability to quickly understand and grasp complex issues
Communication Skills
- Creates situations that allow for open communication with children, their families and collaterals
- Communicates clearly and accurately, orally and in writing
- Uses interviewing techniques/methods that assist in obtaining essential information
Organizational Skills
- Uses effective time management techniques
- Documents cases accurately
- Exhibits good problem-solving skills