Address
Form of workYouth Services Lead
Reports ToThis position reports to the Youth Services Manager.
Job OverviewThe Youth Services Lead contributes significantly to the day-to-day operations of the library engaging with and providing services to children and families. They use their knowledge of children’s literature, child development, and educational trends to assist patrons with a variety of needs.
The Youth Services Lead helps ensure that children have a memorable and enjoyable experience at the library and that parents and caregivers find all the relevant information and resources they need to foster learning. The Youth Services Lead is the ultimate team player and serves as part of the library’s leadership team.
Responsibilities and Duties- Embraces the mission, vision and values of the library
- Upholds ALA’s Library Bill or Rights, Code of Ethics, and Freedom to Read statement
- Provides outstanding customer service in person, via phone, and via email
- Understands, interprets, explains, and applies relevant policies and procedures
- Organizes and executes programming to targeted age groups
- Is an ambassador for the library both within and outside of the building
- Serves as a leader, coach, and mentor
- Performs all the duties of a Youth Services Assistant
- Serves as acting supervisor when a manager or the director is unavailable
- Assists colleagues with special events and other projects as assigned
- Assists in various aspects of Collection Management
- Helps develop and execute the Summer Reading Program
- At least 3 years customer service experience in libraries; college degree preferred; other qualifications considered
- Ability to communicate well with others
- Ability to multi-task and prioritize work while exceeding the needs of library patrons
- Ability to work independently with little direct supervision
- Ability and desire to work as part of a team
- Physical demands include lifting 25 pounds regularly, sitting, standing, reaching, crouching, and repetitive tasks
- Ability to work regularly scheduled shifts (including daytime, evening, and weekend hours) and flexibility to work extra hours as needed
- Regular and predictable attendance
Starting Pay: $18.00-$20.00/hour, 40-hours/week (non-exempt)
Last Updated: December 6, 2023
Last Updated: December 6, 2023
