Youth Services Case Manager

Salary : $49,025.60 - $50,003.20 Annually
Location : Albuquerque, NM
Job Type: Full Time Regular (FR)
Job Number: 2301327
Department:Youth Services Center
Cost Center: Childrens Community Mental Health Clinic (440600)
Opening Date: 12/12/2023
Closing Date: 12/26/2023 5:00 PM Mountain
Bernalillo County: Employees at Bernalillo County enjoy the ability to team up with each other to build a high quality of life for our county residents, communities, and businesses. In addition to being an organization with a strong focus on work-life balance, building a culture of flexibility, learning, and belonging the County offers many benefits. Employees of Bernalillo County enjoy many thoughtful rewards such as, but not limited to generous leave accruals; career development opportunities; remote & flex-work options as appropriate; longevity pay; education assistance program; health benefits; lucrative retirement; and so much more.
Position Summary & Duties Responsible
POSITION SUMMARY
Youth Services Case Manager (U) will perform initial interview, screening, and assessment of residents of the Youth Services Center, and provide case management services that includes alternative detention programs. Perform a variety of professional and technical duties in support of assigned area of responsibility.
DUTIES AND RESPONSIBILITIES

1. Receive cases and complete screening and assessment interviews with residents.
2. Facilitate resident access to detention services and community resources.
3. Assist residents and their families in accessing and negotiating through the juvenile justice process, including but not limited to, attorney and Juvenile Probation and Parole Office (JPPO) contacts and treatment providers.
4. Assist residents in developing and establishing contacts with social support networks.
5. Assist in development and coordination of resident service plans with social workers and/or counselors.
6. Assist residents in obtaining Medicaid and other benefits/services.
7. Complete and maintain proper documentation and records for residents pertaining to behavioral health services.
8. Coordinate and monitor resident services, including but not limited to, tracking service plan activities.
9. Serve as a member of the Behavioral Health team and coordinate case management assessments with members of multi-disciplinary teams.
10. Consult with other department staff and outside professionals as needed to ensure the proper care and processing of residents and their records.
11. Provide supportive counseling to residents as needed during case management process. Establish and maintain contact with community agencies, resources, and professionals for the proper management of resident case.
12. Performs other job related duties as required or assigned.

*The above information on this job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and responsibilities required of all employees assigned to this job.
Minimum Qualifications

1. High School Diploma or GED, and four (4) years of work experience in community health, social services, human services, or related field. Any equivalent combination of related education and/or experience may be considered for the above requirements.

Supplemental Information
ADDITIONAL REQUIREMENTS
The offer of this Bernalillo County position requires compliance with the following:

1. Employee must successfully complete the post-offer employment medical examination and background investigation.
2. Employee must comply with the safety guidelines of the County.
3. Employee must complete required FEMA training(s) as assigned to position.
4. Employee must have a valid New Mexico driver's license by employment date and maintain a valid NM driver's license while employed in this position.

WORKING CONDITIONS

1. The majority of essential duties are performed indoors in a temperature-controlled environment.
2. Outdoor duties are sometimes required in performance of essential duties and worker is exposed to natural weather conditions while performing outdoor duties.
3. Worker may be exposed to intermittent noise and vibration, a variety of fumes and odors, contagious diseases and potentially hostile and dangerous situations.
4. Indoor working surface is even and may be carpeted or tiled.
5. Indoor surfaces are typically dry and may involve the use of stairs.
6. Outdoor surface may be even or uneven and may be wet or dry.
7. Outdoor duties may involve the use of stairs or ladders and may be performed on inclines or hills.
8. Outdoor surfaces may include natural ground, asphalt, or concrete.
9. Work hazards or potential work hazards include those of a correctional facility environment with exposure to noise and dangerous situations that could involve serious bodily injury and other health hazards.
10. Employee may be required to work a flexible schedule.
11. Work hazards or potential work hazards include working in assignments and areas possibly exposed to infectious disease which require the use of an OSHA approved respirator

EQUIPMENT, TOOLS AND MATERIALS

1. Equipment typically used to perform administrative duties include the telephone, computer, telefax machine, photocopy machine, and pager.
2. Worker may handle first aid and oxygen equipment on an occasional basis.
3. Materials and products typically handled in the performance of administrative duties include a wide variety of forms and paperwork, reports, various writing utensils and a wide assortment of other basic office supplies and materials.

Equal Opportunity Employer
County of Bernalillo is an equal opportunity employer
Health Benefits:
Medical
Dental
Vision
Supplemental:
Life Insurance
Aflac
Deferred Compensation
Pre-Paid Legal
Flexible Spending Account
Long/Short Term Disability
Fringe Benefits:
Retirement Plan
Holiday Leave
Personal Holiday Leave
Annual Leave
Sick Leave
Employee Assistance Plan
For additional benefit information go to:
https://www.bernco.gov/human-resources/for-bernco-employees/benefits-wellness/
01
Select the highest level of related education as identified by the minimum requirements (if applicable, attach supporting transcripts. If you do not attach your transcripts you will not be credited for education.).

• No High School Diploma or GED
• High School Diploma or GED
• Non/degree accredited hours (some college)
• Associates
• Bachelors
• Masters
• Juris Doctorate
• Doctorate

02
Select the number of years of work experience you possess which relates to the minimum requirements. If you worked a part-time position (less than 40 hours a week) please be aware that your experience for this time period will be pro-rated. Additionally, if you have work experience that overlaps, you will only be credited for a maximum of 40 hours per week for that time period.

• No experience
• 1 to less than 6 months
• 6 to less than 12 months
• 1 year to less than 2 years
• 2 years to less than 3 years
• 3 years to less than 4 years
• 4 years to less than 5 years
• 5 years to less than 6 years
• 6 years to less than 7 years
• 7 years to less than 8 years
• 8 years to less than 9 years
• 9 years to less than 10 years
• 10 years to less than 11 years
• 11 years to less than 12 years
• 12 years to less than 13 years
• 13 years to less than 14 years
• 14 years to less than 15 years
• 15 or more years

Required Question