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Form of workJob Description
Job Summary: Under limited direction from a senior level manager, uses specialized knowledge in program management and skills obtained through education, experience, and training to identify, design, and create programs to educate youth on a variety of topics including leadership skills, diversity education, workforce development, financial literacy, digital literacy, ESL classes, and youth recruitment, as well as to provide a variety of social services and activities. Directs team members using established policies and procedures and sets priorities for the department. Resolves or recommends solutions to complex problems. Extensive contact with internal and external individuals and institutions is required to identify needs and design and create programs.
Essential Duties and Responsibilities:
- Coordinates with leadership to define program goals and fiscal objectives. Develops clear objectives that are measurable for each activity.
- Develops, plans, coordinates, promotes, executes, oversees, and evaluates community-based activities and initiatives related to the Youth and Education Program. Evaluates the effectiveness of programs, events, and activities provided by LAHC.
- Develops, manages, and evaluates program, activity, and event budgets.
- Assists with grant writing, fund development and outcome reports for programs.
- Serve as the primary contact person and subject matter expert for program policies and procedures.
- Solicits participants input to gauge reaction to program quality; uses evaluation results from past program experience to plan new programs.
- Effectively plans and executes programs, events, and activities (that are convenient and accessible for participants) to promote high levels of attendance.
- Accurately tracks, collects, and maintains statistics, reports, and activity records. Submits timely reports on activities, programs, events, and activities. Maintains records.
- Prepares for publication a variety of materials for internal and external use regarding programs, events, activities, etc.
- Assists in developing web and other online content.
- Promotes interest and provides information regarding assigned programs and activities to the community and others, as required/directed.
- Keeps current of changing needs within programs, events, activities, etc., as assigned. Remains flexible in ensuring necessary modifications are made.
- Plans, assigns, monitors and manages the work of others.
- Reviews performance and evaluates results achieved by direct reports.
- Coaches and mentors’ direct reports.
- Reviews progress of assignments with senior management.
- Balances conflicting resource and priority demands.
- Remains current in Youth and Education Programs, training and development, and other techniques designed to create and deliver effective content.
- Maintains regular and consistent attendance.
- Operates standard office equipment and uses required software applications.
- Performs other duties and responsibilities as assigned.
Knowledge, Skills, and Abilities:
Knowledge of:
- Advanced concepts, principles and practices of program management.
- Advanced concepts, principles and practices of training and Educational design.
Skill in:
- Operating standard office equipment and using required software applications, including Microsoft Office.
Ability to:
- Partner with other functional areas to accomplish objectives.
- Facilitate meetings, ensuring that all viewpoints, ideas and problems are addressed.
- Incorporate needs, wants and goals from different perspectives into effective programs.
- Incite enthusiasm and influence, motivate and persuade others to achieve desired outcomes
- Gather information, identify linkages and trends and apply findings to assignments.
- Organize and prioritize multiple tasks and meet deadlines.
- Create and maintain effective relationships with local and regional organizations to obtain funding and support.
- Develop trusting relationships with both Youth and their families
- Work with people from diverse cultural backgrounds
- Excellent interpersonal, written and verbal communication skills
- Communicate effectively, both verbally and in writing.
- Work independently as well as collaboratively within a team environment.
- Ability to relate to young people AND keep a professional distance a must
Educational/Previous Experience Requirements:
- Minimum Degree Required: Bachelor’s degree in Education, Psychology, Social Work or a related field or at least two years of experience working with youth. Any equivalent combination of experience, education, and/or training approved by Human Resources.
Licenses/Certifications:
- Licenses/Certifications Required at Date of Hire:
- None
Working Conditions:
Hours: Generally normal business hours. Available to work a flexible schedule, including some evenings and weekends.
Travel: Local travel
Working Environment: Climate controlled office environment during normal business hours.
Physical Requirements:
Sitting
Up to 7 hour(s) per day
Lifting
Up to .5 hour(s) per day
Walking
Up to 2 hour(s) per day
Up to 50 max. pounds**
Standing
Up to 4 hour(s) per day
Pushing
Up to .5 hour(s) per day
Bending
Up to 1 hour(s) per day
Up to 50 max. pounds**
Squatting
Up to 1 hour(s) per day
Pulling
Up to .5 hour(s) per day
Stooping
Up to 1 hour(s) per day
Up to 50 max. pounds**
Reaching
Up to 2 hour(s) per day
Climbing
Up to .5 hour(s) per day
Balancing
Will not generally apply
Stairs
Up to .5 hour(s) per day
Twisting
Up to 1 hour(s) per day
Ladder
Will not generally apply
Crawling
Will not generally apply
Step-stool
Will not generally apply
Kneeling
Up to 1 hour(s) per day
Excessive heat
Will not generally apply
Typing
Up to 4 hour(s) per day
Excessive cold
Will not generally apply
Data Entry
Up to 4 hour(s) per day
Dust
Will not generally apply
Humidity
Will not generally apply
Loud Noise
Will not generally apply
Hands in Water
Will not generally apply
Unusual hearing or vision demands:
None specified
Other physical demands or notes:
** Employees should not attempt to lift, pull or push a load in excess of 50 lbs. without assistance. Care should always be taken when lifting, pushing or pulling in an awkward position.
Last updated: December 7, 2023
DISCLAIMER
The preceding job description has been designed to indicate the general nature of work performed; the level of knowledge and skills typically required; and usual working conditions of this position. It is not designed to contain, or be interpreted as, a comprehensive listing of all requirements or responsibilities that may be required by employees in this position. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Employee Signature: ________________________________________ Date: __________________
