Workplace Experience Associate (Temporary Worker)

Working at Real Chemistry and in the healthcare industry isn't just a job for us. We got into this field for different reasons, but we all stay for the same reason - to uncover insights, make meaningful connections, infuse creativity, and improve the patient experience by transforming healthcare through AI and ideas.
Real Chemistry creates the world around modern therapies with over 2,000 talented professionals, and for the last 20+ years has, carved out its space at the intersection between healthcare, marketing and communications, data & AI, and the people at the heart of it all. We work with the top 30 pharma and biotech companies and are built for uncommon collaboration-we believe we are best together, bring together experts from a wide range of disciplines collaborate without barriers under a single, unified mission: to transform what healthcare is to what it should be. This one-of-a-kind model allows us to work in a way that better reflects how people experience healthcare-all with the intent to transform healthcare from what it is to what it should be. But we can't do it alone - you in?
Job Summary
We are seeking a Workplace Experience Associate (TEMPORARY WORKER) to join our growing team in our offices in New York, NY. The Workplace Experience Associate works with Workplace Experience Manager to maintain curation and administration the Real Chemistry hospitality experience. Real Chemistry is looking for driven, savvy game changers who are ready to dive into the trenches and make an immediate impact!
*This role is required to work onsite from our NYC office (Tuesday - Thursday from 8am-5pm ET).
What you'll do:

• Serve as an ambassador for all guests and employees.
• Act as the liaison for office repairs, furniture moves, keycards, and construction impacting our work area.
• Arrange catering for events, visitors, and meetings.
• Coordinate and stock office supplies and snacks, which may include running errands on occasion.
• Solve office related issues to ensure a cohesive community.
• Host guests and facilitate communications between offices for visitors.
• Work with building security to manage visitor access to the office, including adding any guests to visitor lists using building software.
• Update emergency contact lists and communications.
• Communicate and promote new workplace features or procedures to employees.
• Communicate regularly with IT, HR, and Facilities staff in other Real Chemistry offices.
• Conduct onboarding for new hires to office specific policies and procedures.
• Participate in ideation meetings with Facilities and Operations management to better improve the Workplace Experience.
• Become fluent in all things Real Chemistry and be able to comfortably speak to all current policies and procedures.

This position is a perfect fit for you if:

• Our Company values - Best Together, Impact-Obsessed, Excellence Expected, Evolve Always and Accountability with an "I" - really speak to you.
• You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow. When things change, so do we. We're always evolving.
• You are proactive, driven, and resourceful with strong prioritization skills and a desire to dive into the data.
• You are highly organized self-starter, able to work independently and under tight deadlines.

What you should have:

• Minimum of two (2) years' experience in hospitality management, operations, and/or customer success.
• Experience working in a marketing/PR/communications agency preferred but not required.
• Proven track record in a client/guest facing role and fostering relationships.
• Ability to work effectively with team members and clients/guests.
• Degree in Hospitality Management, Business Administration, or applicable/equivalent experience managing an office space.
• Understand and support the goals, strategies, vision and culture of Real Chemistry.
• Knowledge of MS Office, including Word, Outlook, PowerPoint and Excel.
• Exceptional organizational skills and ability to learn rapidly and be resourceful.
• Recognize and appropriately handle highly sensitive and confidential material.
• Excellent writing and editing skills; articulate oral communication skills, in person, on the phone.
• Positive "can do" attitude, performing with a sense of urgency and with a client service orientation.
• Professional presence and demeanor.
• Ability to manage multiple priorities and prioritize effectively.
• Organize the office and keep the kitchen clean and in working order.
• Mobility among workstations and within office setting.
• Hang artwork and move furniture to accommodate growth.
• Ability to work in hot and cold environments.
• Ability to lift 50 pounds as needed

Pay range: $20 to $24 (Hourly)
This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on job-related, non-discriminatory factors including but not limited to work experience, skills, certifications, and geographical location. The Company reserves the right to modify this pay range at any time.
Real Chemistry is proud to be Great Place to Work® certified; check out what our people shared about our culture and workplace on our Great Places to Work Profile here.
Working with HART: Since the pandemic, we have adapted to how our people told us they want to work. We have offices in cities with many employees and clients - New York, Chicago, San Francisco, Manchester, UK and London, UK - that serve as hubs where and when they need us, and we encourage employees who live less than a 45-minute commute of a Real Chemistry office to go in at least two days per week. Outside of these offices, we have regions, where people work remotely but come together quarterly for collaboration, culture and learning opportunities. We call this our Hybrid and Regional Teams approach. Real Chemistry believes we are best together - and our workplace strategy fosters connection and collaboration in person - but also supports flexibility for our people.
Real Chemistry offers a comprehensive benefit program and perks, including options for medical, dental, and vision plans, a generous 401k match, flexible PTO, and entitlement to a five-week sabbatical program after 5 years of service. Other perks include an annual wellness reimbursement, student loan debt contributions, mental wellness coaching and support, and access to more than 13,000 online classes with LinkedIn Learning. Additional benefits for those just starting or continuing with their family building journey include access to enhanced fertility support, Bright Horizons family support programs, as well as expanded paid leave for new parents including personalized coaching support through Your 4th Trimester ®. Learn more about our great benefits and perks at: https://www.realchemistry.com/
Real Chemistry is an Equal Opportunity employer. We continually strive to build and sustain an inclusive and equitable work environment where our employees feel empowered to leverage all they bring from their personal lived experience and professional expertise, to make our team the best in the industry. We encourage motivated and qualified applicants to apply without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates. Should you require accommodations throughout the interview process please let your recruiter know.