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SalaryPosition Description
The Seattle Department of Human Resources (SHR) endeavors to promote an equitable and engaging work environment so City of Seattle employees can do their best work and make a difference for the people and communities we serve. SHR focuses on providing high quality services to all City employees and departments and works collaboratively with department leaders to align policies, practices, and programs citywide to fulfill the vision of equity and excellence.
Within the department, the Workers’ Compensation unit delivers outstanding customer service and proactive claims management to City employees. Our team administers the City’s self-insured and self-administered workers’ compensation program with a human centered focus. We are looking for an attentive, equity-focused Wage & Reporting Specialist to join our impactful team!
Job Responsibilities
Here is more about the work:
Compliance, Auditing & Financial Management:
- Provides subject matter expertise on compliant wage collection and calculation processes.
- Ensures the collection of necessary documentation and data to establish employment patterns, gross monthly wages, and other employment details for workers’ Compensation Wage benefits.
- Conducts audits of wage calculations performed by the unit.
- Performs benefit reconciliation and provides process documentation for wage recalculation compliance.
- Assists with the calculation and application of statutory min/max compensation rates and adjusts benefits accordingly.
- Performs monthly review and recording of workers’ compensation recoveries/deposits.
- Develops and performs audits of wage calculation, benefit entitlement, timeliness requirements, and program compliance items.
- Evaluates claim administration practices alignment with Department of Labor and Industries requirements.
- May investigate and evaluate claims filed by injured City workers to determine their eligibility for Title 51 workers’ compensation benefits in accordance with Washington State Industrial Insurance laws.
- May provide coverage on claims handling or manage small industrial insurance claim caseload at manager’s request to meet business needs.
- May assist with development and maintenance of third party/subrogation process and resource development, and assisting with subrogation handling on applicable claims.
- Serves as primary contact for responding to reporting requests from the Department of Labor and Industries, internal customers and other workers’ compensation unit stakeholders
- Completes and submits documentation required for reporting wage calculation and initial payment of benefits.
- Maintains records of our unit's reporting and serves as a point of contact for inquiries.
- Delivers quarterly and annual reporting details to the excess carrier as required.
- Develops and facilitates training for new employee onboarding and ongoing updates.
- Educates internal and external customers about Wage and indemnity benefit-related issues.
- Prepares and provides updated training or communication with key partners and team members.
- Makes recommendations for process improvements and system enhancements related to Wage and benefit administration, reporting requirements, and compliance.
- Monitors and performs updates/maintenance to system batch processes as needed.
- Develops and manages custom reports, templates, data sets, and other items as requested.
- Grants system user access and develops new content for unit processes and materials.
- Washington State claim adjudication experience
- Solid understanding of current jurisdictional and technical expertise and effective claims' adjudication.
- Ability to interpret industrial insurance rules, laws and claim adjudication guidelines as well as case law to manage the adjudication process is required.
Qualifications
- Three years directly reviewing, evaluating, investigating, and processing Washington workers’ compensation, or a related field
- An Associate Degree in general education, paralegal studies, law, social science, nursing, medical coding, business administration, or a related field
- Two years directly reviewing, evaluating, investigating, and processing Washington workers’ compensation, or a related field
- A Bachelor’s Degree in general education, paralegal studies, law, social science, nursing, medical coding, business administration, or a related field
- One year directly reviewing, evaluating, investigating, and processing Washington workers’ compensation, or a related field
- Professional designation as a (self-insured) Certified Claims Administrator in the State of Washington (this professional designation must be maintained throughout tenure in this classification)
- Within 6 months of hire, you must begin working toward achievement of certification as a Certified Claims Administrator through a comprehensive goal-oriented curriculum approved by the Washington State Department of Labor and Industries to achieve certification within two years
Additional Information
This overtime eligible position is classified as a Workers’ Compensation Analyst and reports to the Workers’ Compensation Manager. The full pay range for this step-progression position is $40.08 - $46.68 per hour. New employees begin at Step 1 of the pay progression, which is $40.08 hourly. Current employees starting rate of pay will be based on Personnel Rules regarding promotions.
Workplace Environment: This position offers the flexibility of a hybrid work schedule. Employees will be expected to be in-office twice a week for a minimum of 4 hours per day. One of these days must be Monday, as the team has a collective in-office day on Monday mornings. Individual schedules will be based on agreement between the employee and their supervisor.
Job Offers are contingent upon the successful completion of a background check, which will be conducted in compliance with the Seattle’s Fair Chance Employment Ordinance, SMC 14.17. Applicants will be given a chance to explain or correct background information and provide verifiable information of good conduct and rehabilitation.
We recognize every City employee must play a role in ending institutional and structural racism. Our culture is the result of our behavior, our personal commitments, and the ways we courageously share our perspectives and encourage others to do the same. To cultivate an antiracist culture, we seek employees who will engage in the Race and Social Justice Initiative by working to dismantle racist policies and procedures, unlearn the way things have always been done, and provide equitable processes and services.
We offer a comprehensive benefits package including vacation, holiday, and sick leave as well as medical, dental, vision, life and long-term disability insurance for employees and their dependents. More information about employee benefits is available online at: https://www.seattle.gov/human-resources/benefits/employees-and-covered-family-members/most-employees-plans.
APPLICATION PROCESS:
To be considered for this position, please submit your complete application, resume, and cover letter to https://www.governmentjobs.com/careers/seattle no later than 4:00pm Pacific Time on Wednesday, April 23, 2024. This position is open to all candidates that meet the minimum qualifications. The City of Seattle values diverse perspectives and life experiences. Applicants will be considered regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, sexual orientation, medical condition, or pregnancy. The City of Seattle encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans, and those with diverse life experiences.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
If you have questions or need to request an accommodation, please contact Nicolette Hornbeck at Nicolette.Hornbeck@seattle.gov
The City of Seattle offers a comprehensive benefits package including vacation, holiday and sick leave as well as medical, dental, vision, life and long-term disability insurance for employees and their dependents.
