Wfh Customer Care Representative Iowa Only

Do you like to help people? Do you like to work in your pajamas? Do you live in Iowa? If so, read on...

We are hiring NOW for our February training class.

PAID TRAINING. EQUIPMENT IS PROVIDED. PLUS UP TO $70 MONTHLY TOWARDS YOUR HIGH-SPEED INTERNET BILL.

Pay: $18.00 per hour. $18.50 for Bilingual English/Spanish.

What you'll have:

• Proven experience in a customer service role
• Excellent communication skills, both written and verbal
• Empathy and the ability to understand and address customer needs
• Proficiency in using customer support software and CRM systems
• High-speed and reliable internet access for remote work
• High School Diploma or Equivalent (No Education or Employment verification, No Drug Screen)
• 2+ yrs of CSR experience in high call volume environment
• 1+ medical and/or health Insurance experience

What you'll do:

• Respond to customer inquiries via phone, email, and chat
• Provide accurate and timely information to customers
• Resolve customer issues
• Document all customer interactions and issues in the company's customer relationship management (CRM) system
• Collaborate with other team members to resolve complex customer issues
• Meet or exceed individual and team performance goals and metrics

Sounds pretty awesome, right? APPLY NOW!

Email marc.kusherman@randstadusa.com with resumes or inquiries