Weekend Intake Coordinator - Hospice

The Sequoia Difference

At Sequoia Home Health and Hospice, we’re passionate about our work and take pride in the quality of service we provide. Our community is uniquely diverse, and it’s our aim to fulfill the unique needs of our patients through excellent individualized care.

Our focus is to help facilitate a smooth and safe transition home and provide life-changing service with the amount of care and dignity our patients and their families deserve.

Sequoia is growing and looking for experienced, compassionate Weekend Intake Coordinator to join our team!

SUMMARY

The Weekend Intake Coordinator is responsible for managing all aspects of the patient intake process including communicating directly with patients and families, data entry, establishing and maintaining positive relationships with customers and referral sources, responding to customer requests and concerns, facilitating a daily intake stand up meeting, and managing the insurance verification and authorization processes.

DUTIES & RESPONSIBILITIES

• The Weekend Intake Coordinator directs all daily patient referral and intake operations including providing direct oversight of the establishment and implementation of intake policies.
• Ensures compliance with all state, federal, and Joint Commission referral/intake regulatory requirements.
• Directs the implementation of improved work methods and procedures to ensure patients are admitted in accordance with policy.
• Establishes and maintains positive working relationships with current and potential
• referral sources.
• Ensures seamless transition of patients to home care by providing direct oversight of patient education and preparation for home care, plan of care initiation, and coordination of care with multiple service providers.
• Ensures maximum third party reimbursement through direct oversight of insurance verification and authorization processes.
• Negotiates service pricing with insurance Case Managers and other payers within established financial and credit parameters.
• Assists the Executive Director/Administrator in the preparation of an annual budget for the intake department and monitors allocation of resources according to budgetary limitations.
• Builds and monitors community and customer perceptions of Emblem Home Health and Hospice as a high quality provider of services.
• Gathers, collates, and reports referral statistics including key customer referral trends.
• Maintains comprehensive working knowledge of Hospice Home Health and Hospice contractual relationships and ensures that patients are admitted according to contract provisions.
• Maintains comprehensive working knowledge of community resources and assists referral sources in accessing community resources should services not be provided by Emblem Home Health & Hospice

The above statements are only meant to be a representative summary of the major duties and responsibilities performed by the employee of this job. The employee may be requested to perform job-related tasks other than those stated in this description.

JOB REQUIREMENTS

• The Weekend Intake Coordinator must have healthcare experience, preferably in referrals/intake in a home health or hospice environment.
• A nursing background is preferred but not required.
• Demonstrates good communication, negotiation, and public relations skills.
• Demonstrates autonomy, assertiveness, flexibility and cooperation in performing job responsibilities.

Covid-19 Vaccine Required. Agency will consider accommodations for disability- and religious-based reasons

Why Sequoia Home Health?

Sequoia Home Health is part of the Cornerstone/Pennant Group with close to 80 locations throughout the country. While we are part of a large family, we operate as a local team. We understand we are nothing without great employees! It is through our team’s dedication to deliver life changing service that we become the “provider of choice” in the community that we serve. Join a culture of high performers who are on a mission to create the best Home Health and Hospice agency in the Bay Area!

What makes us unique besides our culture of high performers and exceptional care? At Sequoia Home Health, we foster an environment where clinicians and staff members have an unprecedented level of freedom to create and implement the programs that will best serve their patients and communities. We operate with the Core Values of CAPLICO in mind:

• Celebration
• Accountability
• Passion for Learning
• Love One Another
• Intelligent Risk Taking
• Customer Second
• Ownership

We’d love to meet with you if you are passionate about giving exceptional patient care and creating the best Home Health and Hospice agency in the Bay Area!

Job Type: Part-time

Pay: $20.00 - $28.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Paid training
• Work from home

Medical specialties:

• Hospice & Palliative Medicine

Schedule:

• Day shift
• Every weekend

Experience:

• HCHB: 1 year (Preferred)
• Hospice: 1 year (Preferred)

Work Location: Remote