Warehouse Manager / It Support

This is a salaried position with a competitive benefits package. The salary range is $50,000-$55,00 per year.

Organization Overview

The Food Group (TFG) is a local nonprofit focused on advancing healthy food access. Established in 1976, we provide nutritious food and support services to over 240 hunger relief partners and food distribution locations, in addition to training immigrant farmers, farmers of color, and other historically underrepresented farmers in sustainable farming practices.

Our culture and environment can be described as high-trust, cooperative, collaborative, open, and fun. We are a workplace that is full of people who genuinely appreciate each other and work best when tackling big ideas as a team. We value individuals who bring their life experiences to their work, knowing that the ways that they have experienced racial, economic, or gender injustice drive their passion to create change. We are a team of passionate, dedicated people who work alongside each other.

Equity is fundamental to our mission to fight hunger and nourish our community. Where we live, how much money we make, or the color of our skin currently influences access to healthy and culturally-appropriate foods. We must address the roots of these inequities so everyone in our community has the opportunity to live their best life. We believe in working with our community and organizations to improve food access and make systemic changes in hunger relief. To do so, equity is a part of all aspects of our work. We invite individuals from different abilities, ethnicities, genders, races, religions, sexual orientations, and socioeconomic backgrounds to take part in and shape the work in the community.

Job Summary:

This position is accountable for the overall success, safety and efficiency of the day-to-day operation and coordination of The Food Group’s warehouse, as well as assisting in the management of the organization’s IT infrastructure. This position will work in partnership with the Logistics/Transportation Manager, Sourcing Manager, and Operations Specialist in effective deployment of shared resources. The Warehouse Manager is responsible for managing all aspects of inventory, overseeing our Warehouse Management System, and ensuring the warehouse is compliant with OSHA, Dept. of Agriculture, food safety, and other applicable regulations. In coordination with the Director of Operations, you will be responsible for monitoring equipment inventory, ordering equipment and supplies, while being a point of contact for warehouse and IT vendors. This position will directly supervise the Warehouse Coordinator and a team of Warehouse Technicians to ensure the accurate and timely preparation of shipping orders.

Core Job Functions:

Administration and Staff Development

• Work collaboratively with staff team to develop annual work plans and ensure that all team members have a clear understanding of their goals.
• Provide ongoing supervision, coaching, and annual performance reviews for team members.
• Foster collaboration and communication across all departments at TFG.

• With the Director of Operations, oversee recruitment, selection, training, onboarding, and scheduling of warehouse permanent and temporary staff.
• Provide staff with internal IT support by coordinating with external vendors and other resources as needed.
• Identify opportunities for training programs and skills advancement for staff.

IT Management / Support

• Track and maintain an inventory of IT equipment and supplies.
• Assist in the maintenance of the organization’s network software and implement new updates as they become available.
• Serve as the main point of contact for IT vendors and assist staff with issues that arise.
• Assist in developing and implementing IT policy and best practice guides for the organization.
• Develop troubleshooting strategies to help reduce downtime and maintenance costs.

Inventory Management and Warehouse Oversight

• In conjunction with warehouse staff, maintain, record, and manage an accurate inventory.
• Learn and become the expert on all aspects of the Warehouse Management System (WMS).
• Utilize WMS to assure product is handled appropriately by maintaining inventory policies and procedures.
• Ensure all Operations staff know and adhere to WMS procedures.
• Make recommendations for equipment needs, program improvements, and cost-savings for the organization.
• Ensure warehouse meets all safety standards.
• Ensure all areas within the warehouse are kept clean and meet USDA guidelines.
• Ensure all equipment and building infrastructure is in good order and working properly.
• Install procedures to assist in the preservation of equipment and reduce property damage within the warehouse.
• Train staff in proper usage of equipment.
• Ensure all warehouse safety procedures are adhered to.
• Coordinate all receiving for the organization.
• Work with the Warehouse Coordinator to ensure all shipping orders are processed and coordinate delivery with Operations Specialist.
• Work with Transportation Manager to assign general duties to available staff assuring the maintenance of building and grounds.
• Assist with picking orders and unloading trucks as needed.

Position Requirements

Skills, Knowledge and Abilities

• Must be able to work effectively with partners who are significantly diverse with respect to age, race, ethnicity, gender orientation, socio-economic status, nationality, and religion.
• Must be able to work effectively in an organization that has recognized its own issues related to equity and is seeking to be more representative of the community.
• Demonstrated commitment to hunger relief focused on health, nutrition, and equity.
• Ability to manage a team and work collaboratively across teams.
• Ability to problem-solve and trouble-shoot issues as they occur.
• Solid Project Management skills
• Ability to interpret and implement organizational IT policies.
• Familiarity and/or ability to learn IT network software and implementing updates.

Minimum Education and Experience

• High school diploma or equivalent required
• This position requires a minimum of 3 years’ warehouse experience and proficiency with warehouse management systems.
• Prior Information Technology infrastructure and troubleshooting preferred but not required

Physical Demands

• Must be able to lift a minimum of 50 pounds if needed.
• Must have ability to both sit and stand for long periods of time and utilize various warehouse and office equipment on a continual basis.

Working Conditions and Environment

This position will work in a warehouse setting attached to a dog-friendly office. The building is accessible and smoke free. This position works during normal business hours and includes some evening and/or weekend hours. Start times are flexible to adjust to bus, biking, or other transportation schedules. Must have the ability to sit for long periods of time and utilize various office equipment (e.g., computer, phone, and calculator) on a continual basis, as well as operate warehouse equipment.

All employees must be able to work effectively in a mission-driven agency whose clients and staff exhibit significant diversity with respect to race, ethnicity, gender orientation, socio-economic status, nationality, and religion.

People of Color and LGBTQ people are strongly encouraged to apply. The Food Group is an equal opportunity employer.