Warehouse Coordinator

The Warehouse Coordinator for BES Doral serves customers by providing product and service information. He or she communicates with the customer by phone, email or via face-to-face interaction. He or she must also be able to process orders, take cash, credit card payments and maintain accurate inventory. The Warehouse Coordinator will also address building maintenance issues and support team members internally.

Essential Functions and Responsibilities:

· Accurately process, stage and load customer orders

· Sort and place materials or items on the racks, shelves, or bins according to organizational standards.

· Maintains accurate inventory by receiving and verifying stock orders, printing requests, recording amounts of materials or items received and distributed.

· Complete scheduled inventory cycle counts.

· Provide and log daily safety, warehouse, and forklift inspections.

· Utilize a forklift.

· Maintain a clean, organized, and safe warehouse and address any unsafe conditions immediately.

· Provide 7-star service to all customers and colleagues.

· Support BES manager and follow up on open building maintenance projects and maintain accurate records.

· Create a project ticket in teams for any repair items that need to be addressed. BES manager will assign to 3rd party or project may be completed in house.

· Assist the Marketing team with the setup and dismantle of events held at Doral.

· Keep samples organized and advise when they need to be reordered.

· Keep a checklist of items that need replenished (e.g. Propane for Forklifts, or office supplies).

· Build strong and trusting relationships with the sales team and customers to continue driving business through the BES Doral facility.

· Other responsibilities as assigned.

Minimum Qualifications:

· High School diploma required

· 5+ years’ experience in distribution is a plus

· Must be bi-lingual (English / Spanish)

· Ability to self-manage / self-starter

· Possess basic computer knowledge. Email, MS Office a must.

· Strong analytical and problem-solving skills

· Possess excellent verbal and written communication skills for a demanding and customer focused working environment

· Possess excellent personal organization and business administration skills in accordance with modern best practice methods

· Possess the ability to work productively, efficiently & effectively as an independent with initiative and drive under tight timescales and pressure whilst maintaining attention to detail and quality, and doing so within the context of working in and for a larger national organization

· Possess the willingness to learn, improve and adapt

· Excellent time-management & mathematical skills

· Strong analytical and problem-solving skills

· Inventory & equipment maintenance

· Data entry computer skills

· Ablility to operate a forklift

Working Conditions and/or Physical Demands:

· Maintain the SOPREMA BES Doral facility operationally functioning between the hours of 7am-4pm Monday through Friday. This may change based on customer demands.

· Warehouse Coordinators work in a distribution environment. They will be exposed to both an office environment as well as a warehouse setting.

· Some heavy lifting, bending, and daily forklift use will be required.

· Regularly lift and/or move objects 10-50 lbs occasionally lift and/or move objects that weigh more than 100 lbs.

· Truck unloading and customer dispatch.

Reports to the BES Manager

Job Type: Full-time

Pay: From $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• Can you describe your customer service experience?
• What experience do you have driving and operating a forklift?
• How well do you handle working long hours while standing and lifting?
• How do you prioritize your work?
• What is your method for sorting and storing inventory?
• Are you okay with small amounts of travel to assist at other SOPREMA warehouse locations?
• What is your salary requirement to make a job change?

Language:

• English and Spanish (bi-lingual) (Required)

Work Location: In person