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Form of workWhat does it take to create 1.7 BILLION cups of coffee a year?
Ask Cascade Coffee!
We are excited to announce that we are hiring an action-orientedWarehouse Admin!
For more than 40 years Cascade Coffee has been the premier specialty coffee contract manufacturer in the Pacific Northwest. Specializing in roasting, grinding, flavoring, and packaging coffee, catering to the world’s finest coffee brands worldwide. Cascade works behind the scenes to provide innovation, world-class coffee roasting, and a wide variety of packaging options to highlight their loyal customer’s brands.
Founded in 1977, the company operates from a 150,000 square foot manufacturing and roasting facility, more than 2 million pounds of green coffee storage facility, 50 million pounds annually of coffee roasting capacity as well as multiple roasting lines, flavor mixing systems and 14 automated packaging lines.
WAGE RANGE: $20.00-$25.00/hour; Overtime Eligible
SCHEDULE:Warehouse Admin – 1st Shift 6:30AM – 3:00PM (Monday-Friday, Saturday Occasionally)
POSITION SUMMARY: Reporting to the Warehouse Manager, this position is responsible for being a liaison to our internal as well as external customers and providing administrative support to our warehouse team. This position will be focused on maintaining various warehouse documents, reports, and metrics as well as analyzing the data for trends.
REPORTS TO: Warehouse ManagerWhy Cascade?
We offer a unique blend of benefits for you and your family!
- Healthcare benefits | Multiple coverage levels of medical, dental, and vision plans
- 401k Roth or Pre-Tax options | $1 for $1 match and once eligible to enroll, ZERO vesting period
- Long Term Disability and life insurance | Company provides coverage for all
- Voluntary Life, Disability, Accident & Critical Illness | Various insurance programs are offered to support your needs
- Employee Assistance Program | To support you and your family’s overall well being to achieve your best and most productive self
- Sick and Vacation plans | Cascade understands the vital importance of a quality work/life balance
- Pet insurance | Multiple coverage levels for whatever best suits your furry (or not so furry) friend
- Cascade Cares | Exciting engagement programs each month
- Leadership Training | We invest in and dedicate time to training some of the best leaders in the industry
ESSENTIAL FUNCTIONS OF THE JOB:
- Utilize Microsoft Office Suite, including Excel, Word, and Outlook, to create and maintain shipping/receiving documents, invoices, and correspondence.
- Generate reports and analyze data to track shipment/receipt metrics and performance indicators.
- Collaborate closely with the customer service team to ensure timely and accurate communication with customers regarding order status, shipping updates, and any inquiries or concerns.
- Build and maintain strong relationships with customers by providing exceptional service and addressing any issues or requests promptly and professionally.
- Assist in resolving discrepancies or disputes related to shipments, invoices, or deliveries, working closely with internal teams and external partners as needed.
- Continuously strive to improve customer satisfaction and loyalty through proactive communication and efficient problem-solving.
- Manage shipping and receiving paperwork, ensuring accuracy and completeness.
- Coordinate with carriers and freight forwarders, as necessary, to schedule pickups and deliveries.
- Communicate proactively with customers to provide updates on order status and resolve any issues or concerns.
- Maintain electronic and physical records of shipments, receipts, and inventory levels.
- Assist with inventory management tasks, including cycle counts and reconciliations.
- Collaborate with other departments, such as purchasing and production, to ensure smooth operations.
- Identify opportunities for process improvements and assist in implementing solutions.
- Adhere to all relevant safety regulations and company policies.
EDUCATION/EXPERIENCE AND SPECIAL REQUIREMENTS:
- High school diploma or equivalent; additional education or certification in supply chain management is a plus.
- Proven experience in a similar role, preferably in a manufacturing or distribution environment.
- Strong organizational skills and attention to detail.
- Excellent communication skills, both verbal and written.
- Proficiency in Microsoft Office Suite and experience with ERP systems.
PHYSICAL AND MENTAL REQUIREMENTS:
- Lift up to 25-50lbs occasionally
- Attention to Detail
- Able to Accurately Perform Repetitive Tasks
WORK ENVIRONMENT AND EQUIPMENT:
- This is a warehouse position inside a warm and dry facility.
- This position requires work in a warehouse roasting facility that requires constant standing on concrete floors, exposed to loud equipment noise and subject to coffee dust strong odors.
- Personal protection equipment and other Good Manufacturing Practices are mandatory.
WORK HABITS:
- Regular attendance and promptness are required for this position.
- Some work may be required outside of the normal work week.
Cascade coffee is committed to creating an inclusive workplace that promotes and values diversity. We celebrate our differences because we believe diversity drives innovation and leads to sustainable success. We recruit, hire and promote our partners based on capability and performance, without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
