Vp, Network Operations & Reliability - Central Division

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Reporting to the SVP, TechOps & Engineering, the VP, Network Operations & Reliability is responsible for the strategic direction and oversight of Comcast’s 10G Network Technology for the Central Division. This leader will support change transformation and strategy execution to achieve business results as it relates to advancements in our network growth and reliability. This VP will create business strategy to focus on strengths, competitive advantage, and differentiation, as well as develop long-term plans that impact our ability to deliver the most advanced WiFi technology to our customers. The successful candidate will demonstrate advanced team leadership skills with the ability to effectively partner with and influence peers and leaders across the broader enterprise.

Job Description

Core Responsibilities

• Responsible for leading Comcast's Network and Plant Maintenance strategy for the Central Division and Regions.
• Creates, leads, and supports network reliability plans.
• Assists and leads Network deployments such as FDX/DOCSIS 4.0.
• Leads Division Network Quality control and Remediation process.
• Works closely with construction and engineering teams to support network upgrades.
• Oversees fiber restoration plans and quality initiatives.
• Works cross-functionally with Region, Division and HQ Teams.
• Leads, directs, and motivates a team comprised of management, exempt and non-exempt employees.
• Drives strategic plans and engages in major storm events and crisis management.
• Responsible for creating and managing both capital and expense budgets.
• Leads the preparation and implementation of policies, procedures, and standards. Makes changes and updates in policies, procedures and best practices using recommendations and knowledge of advances and changes in Plant Maintenance technology and services.
• Creates and oversees the implementation of enterprise-wide functional and operational strategies for career develop and growth.
• Collaborates with cross-functional groups to determine objectives and advises on impact of functional and operational strategies.
• Defines financial goals and objectives and ensures goal and objectives are met. Creates service metrics and quality assurance goals. Surveys the market and data to continually develop best-in-class customer service, installation, and network maintenance standards.
• Ensures the necessary resources to accomplish network maintenance objectives and goals.
• Develops and maintains strategic partnerships with key vendors and contractors to ensure effective implementation of business strategies as well as to identify expedient and comprehensive solutions to customer-impacting issues.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent, and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. 
• Other duties and responsibilities as assigned.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

15 Years +

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details.