Vp, Deposit Compliance Officer

Description

The position is responsible for the oversight of the Branch Banking Regulatory Compliance program under the direction of the Head of Compliance. This role advises Senior Management and bank personnel of emerging compliance issues, new and updated regulations, and consults and guides the bank in the establishment of controls to mitigate regulatory compliance risks. This position performs various quality control reviews/monitoring using the Bank's second-line compliance monitoring program to ensure the bank's compliance efforts are maintained. This position participates in various committees, audits and examinations. 

Ensures compliance within all Bank policies and procedures, as well as all applicable state and federal banking regulations.

Essential Duties and Responsibilities:

• Acts as the Bank's subject matter expert as it relates to the consumer protection, branch banking, digital banking and payments laws, rules, and regulations
• Conducts research on established consumer protection, branch banking, digital banking and payments laws, rules, and regulations to ensure non-violation of federal laws and to stay abreast of public interest and consumer protections laws
• Coordinates the identification, implementation and adjustment of new regulations passed by state or federal government bodies as part of the established regulatory change management process
• Develops and/or evaluates, and maintains Deposit and Branch Banking compliance policies and procedures to ensure they are aligned with regulations 
• Develops, maintains, and submits reports to the Senior Management and/or the Board of Directors detailing deposit and general banking compliance issues
• Reviews marketing collateral and disclosures to ensure compliance with applicable regulations
• Coordinates the investigation in response to customer complaints, or complaints of policy or procedural violation as part of the Bank's Complaint Management Program
• Liaise with Branch Banking and Central Operations Senior Management to ensure proper implementation of established compliance policies
• Trains bank staff and Directors with regard to applicable regulatory requirements
• Performs routine monitoring to ensure adherence and compliance with regulations, laws, policies and procedures. Communicates the results of monitoring to Senior Management and, if necessary, the Board of Directors. Follow-up to ensure issues are addressed and/or escalated as needed
• Coordinates and assists in the administration of independent, state, and federal regulator and auditor examinations and reviews
• Ensures compliance with all applicable reporting and recordkeeping requirements
• Assists in various other compliance related areas at the direction of the Bank's Head of Compliance

Supervisory Responsibilities:  This job does not currently have any supervisory responsibilities, although that may change in the future. 

Qualifications:

• A minimum of 5-8 years of experience related to deposit, consumer, digital banking and payment laws, rules, and regulations
• Proven ability to effectively train and instruct others in Deposit Compliance
• CRCM certification preferred
• Experience working in a fast-paced and dynamic environment
• Ability to read and understand technical and legal language
• Self-motivated with strong organizational skills
• Strong critical thinking and problem-solving skills
• Excellent oral and written communication
• Detail-oriented with strong research skills
• Confidentiality and sound business judgment
• Proficiency using MS Office Suite and banking operations software, including GRC software

Physical/Mental Demands & Work Environment:

The incumbent in the course of performing this position frequently spends time writing, typing, speaking, listening, operating basic business equipment, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), sitting, walking, standing, reading documents or instruments, detailed work, problem solving, client contact, reasoning, math, language, presentations, verbal and written communication, analytical reasoning, stress, multiple concurrent tasks, and constant interruptions. The incumbent for this position will occasionally lift up to 15 pounds, pull, squat, kneel and reach. The incumbent is in a non-confined office-type setting in which they are free to move about at will. The work environment is typically quiet to a moderate noise level.

Travel is required. It is primarily local during the business day, and occasionally there will be out-of-area and overnight travel. 

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Management reserves the right to change this position description at any time.

Requirements

See qualifications above.

Poppy Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

For San Francisco Postings, reviewFair Chance Ordinance.

Poppy Bank Notice to Applicants CCPA & CPRA