Volunteer Coordinator

JOB ANNOUNCEMENT
VOLUNTEER COORDINATOR
MEDFORD
20-HOUR POSITION
$20.79 TO $26.04 PER HOUR
CLOSES DECEMBER 6, 2023 - OPEN UNTIL FILLED
THE POSITION
The Volunteer Coordinator identifies volunteer opportunities and needs; reviews applications, interviews, and places volunteers in the appropriate library or department; and enforces the Library's policies and practices. Decisions are made within general instructions, employment laws, and library policies.
DUTIES AND RESPONSIBILITIES
VOLUNTEER COORDINATION

• Coordinate volunteer service needs for JCLS libraries:
  • Recruit, interview, assess, and select each applicant based on volunteer position knowledge, skills, and abilities before acceptance into the program.
  • Determine which function each volunteer is best suited for based on assessment of volunteer knowledge, skills, abilities and Library needs;
  • Work with library management to schedule volunteers to meet the needs of the Library while maximizing volunteer job satisfaction and fulfillment.
  • Work with managers to maintain accurate task descriptions.
  • Conduct background and reference checks.
  • Onboard each new volunteer.
• Maintain and update volunteer Policies and procedures and regularly.
• Utilize Volgistics software for correspondence, document signing and time reporting. Track volunteer hours to be reported in the State Annual Statistical Report.
• Communicate regularly with volunteers to ensure they are informed about Library programs, services, policies and activities, and that Library staff is informed about the volunteer program.
• Establish and maintain an active list of the volunteer positions, including the desired number of volunteers and location for each position.
• Recognizes volunteers for their service.

GENERAL

• Provides excellent customer service to internal and external customers; answers questions as appropriate regarding policies and procedures.
• Prepares and coordinates materials for department-run meetings, trainings and events.
• Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices.
• Regular attendance.
• Performs other duties as assigned.

KNOWLEDGE, SKILLS AND ABILITIES

• Possess knowledge of HR processes and procedures.
• Possess analytical, research, and problem-solving skills and needs to use good judgment when making independent decisions.
• Effective communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc., sufficient to exchange or convey information and to receive work direction.
• Knowledge of Microsoft Office Suite, including Excel and Word.
• Possess computer skills and the ability to use a variety of software programs.
• Must be flexible and adaptable to changing situations.
• Ability to multitask and work with competing interests.
• Ability to succeed in a teamwork-oriented environment.
• Complies with safety requirements of the position and actively promotes safe work practices.
• Actively supports and respects equity, inclusion and diversity in the workplace.

QUALIFICATIONS
MINIMUM QUALIFICATIONS

1. High School Diploma or GED.
2. One year of experience working in a clerical position with human resources duties or volunteer coordination.

DESIRED QUALIFICATIONS

1. Two years of college coursework in Human Resources, Business Administration, Public Administration or another related field.
2. Experience in the public sector.

SPECIAL REQUIREMENTS/LICENSES

• Criminal background check required.
• Must have valid driver's license and required mandatory insurance when operating a privately owned vehicle for business purposes.
• Must be able to travel to other locations to perform work, and/or attend work-related meetings, workshops or conferences.

COMPENSATION
JCLS has a 16-step salary schedule with steps 1.5% apart from each other. The starting salary will be based on steps 1-5 of the schedule. New hires are placed based on applicable education and experience to the job, as well as keeping within Oregon state pay equity laws. The starting range for this position is $20.79 to $22.08 per hour.