Voip Administrator

Moon Valley Nurseries is seeking a skilled VoIP (Voice over Internet Protocol) Administrator to join our dynamic team. The VoIP Administrator will be responsible for the management, maintenance, and optimization of our VoIP infrastructure across all locations. The ideal candidate will have extensive experience in VoIP technologies, network administration, and strong problem-solving skills.
Compensation: $50,000- $70,000 Key Duties and Responsibilities                                                                                                                                                       

• VoIP System Management: Oversee the day-to-day operations of the VoIP systems, including system configuration, upgrades, and troubleshooting.
• Network Infrastructure: Maintain and optimize the network infrastructure to ensure seamless VoIP communication across all locations.
• Security: Implement and maintain security measures to protect the VoIP systems from potential threats and vulnerabilities.
• Quality of Service (QoS) Optimization: Monitor and optimize QoS parameters to ensure high-quality voice communication and minimal latency.
• User Support: Provide technical support and training to end-users on VoIP systems and related technologies.
• Vendor Management: Coordinate with VoIP service providers and vendors for system upgrades, maintenance, and troubleshooting.
• Documentation: Create and maintain comprehensive documentation for VoIP configurations, procedures, and troubleshooting steps.
• Performance Monitoring: Monitor system performance and analyze data to identify areas for improvement and optimization.
• Compliance: Ensure compliance with industry regulations and standards related to VoIP systems and communication protocols.
• Managing and configuring iPhone devices in Mobile Device Manager

Qualifications: Knowledge, Skills & Abilities                                                                                                                                 

• Proven experience (3-5 years ) in managing VoIP systems in a large-scale enterprise environment.
• Strong knowledge of VoIP protocols (SIP, RTP, etc.) and technologies (Asterisk, Cisco Call Manager, etc.).
• Proficiency in network administration, including LAN/WAN configuration, routing, and VLANs.
• Experience with VoIP security protocols and best practices.
• Excellent troubleshooting skills and ability to resolve complex technical issues.
• Strong communication and interpersonal skills.
• Ability to work independently and collaboratively in a team environment.
• Industry certifications such as CCNA Voice, CCNP Collaboration, or equivalent are a plus.
• Other duties as assigned

 Education                                                                                                                                                                                                 Bachelor's degree in Computer Science, Information Technology, or related field. Physical requirements/Working Conditions                                                                                                                                 While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move items over 50 pounds. Able to work outdoors for extended periods of time in possibly extreme conditions, including rain, heat, sun, and wind. OTHER                                                                                                                                                                                                    Subject to MVR and criminal background check About Us                                                                                                                                                                                               Moon Valley Nurseries is the largest grower of box trees and palms in North America, and is an industry leader and high growth company that offers competitive salaries with exceptional employee benefits including medical insurance, 401(k), holidays, and PTO to all eligible employees. We are an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military or veteran status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. We are a Drug Free Workplace.
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