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SalaryDescription
Company Description
Mechanism is an early-stage venture firm that partners with entrepreneurs to launch and scale ambitious companies.
In our model we identify and validate opportunities before creating every business. We then provide the growth expertise to gain early traction as well as the business support to establish positive unit economics, profitability, and scale.
In addition to investment and strategic guidance, we offer extensive operational support for our startups in critical areas, including Growth, Product, Operations, People, Finance, and Legal. Our in-house experts are at the top of their fields and are here to provide world-class support and expertise in helping our startups get off the ground and scale.
As a team we have deep expertise in growth marketing and it’s an important part of our company-wide culture. When it comes to launching and scaling companies, we don’t guess. We engineer.
Our success rate of getting companies profitable is 100% and our team has a track record of investing in and co-founding multiple companies with $100M+ revenue.
Position Description
We are looking to expand our team of Operations Assistants to support our growing portfolio companies. As a valued member of our Operations VA team, you will be responsible for a variety of tasks aimed at helping Mechanism and our portfolio companies scale into world-class organizations.
We are very specifically looking for candidates experienced and highly-skilled in one or more of the following areas of business support:
- Customer Support: email, phone, and social media
- Recruitment Support: high-volume sourcing, interviews, candidate communications
- Administrative and SEO Support: research, link-building, data tracking, email campaigns
Though candidates do not need to have experience in all of the above areas, flexibility, adaptability, and an eagerness to learn new skills and ‘roll up your sleeves’ are all key to success in this team of smart, scrappy professionals.
What You’ll Do
This will vary based on your skills and expertise, but may include a combination of:
- Conducting internet research.
- Assisting with link-building, email campaigns, and SEO projects.
- Collecting and summarizing information within spreadsheets or other data systems.
- Managing email inboxes and coordinating with key contacts.
- Customer support communications and processes.
- Candidate sourcing and coordination for recruitment projects.
- Conducting screening interviews.
- Supporting administrative projects.
- Other business tasks as needed.
Who You Are
- You have keen attention to detail and perform quality work with speed.
- You are tech-savvy, and can quickly learn new tools and processes.
- You are a strong, proactive communicator and work well both independently and as part of a team.
- You are curious and eager to learn and master new skills.
- You are resourceful and can make smart decisions within ambiguity.
- You have grit, integrity, and resilience.
- You are trustworthy, conscientious, and confidential to protect privacy.
- You have a test-and-learn mindset, and you are flexible and adaptable.
- You are humble, receptive to feedback, and never afraid to ask for help.
What You’ll Bring
- Excellent command of written and spoken English (spelling, grammar, and syntax).
- Strong organizational and analytical skills.
- A minimum of 3 years of experience in one or more of our key areas discussed above (Customer Support, Recruitment Support, Administrative and/or SEO support).
- For all roles: startup experience or experience in other scrappy, fast-paced environments is strongly preferred.
- For all roles: high proficiency and comfort in Slack, Zoom, and Google Workspace tools (Gmail, Docs, Sheets, Calendar, etc.) are required.
- For Customer Support: e-commerce, Shopify, and/or Gorgias experience is a strong plus.
- For Recruitment Support: Indeed, LinkedIn Recruiter and other ATS platform experience would be a strong plus.
- For Admin/SEO Support: experience with Apollo, Buzzstream, Klaviyo, and/or Airtable would be a strong plus.
Time Commitment
This role is equivalent to full-time and you must be available to work Monday - Friday from 9:00 AM to 5:00 PM ET/New York.
Location
This is a fully remote position. You can work wherever you’re most productive, so long as you have a quiet, professional space for calls.
Application
In the interest of fairness, please do not include gender, marital status, or religious affiliations on your resume submission.
About Mechanism Ventures
Mechanism is an early-stage venture firm that partners with and funds extraordinary talent to cofound and scale $1B+ companies. Our core hypothesis is that world-class talent who have the right guidance and support can become startup CEOs, achieve early profitability, and, through aggressive reinvestment, can scale $1B+ companies with minimal risk.
