Video Surveillance Technician

Voceon Communications is a leading provider of high-quality two-way radio communication and security solutions for businesses of all sizes. We specialize in delivering cutting-edge communication solutions to businesses, public safety organizations, and more. Our commitment to reliability, excellence, and customer satisfaction has made us a trusted name in the industry.

Position Overview: We are seeking an experienced Video Surveillance and Access Control Technician to help our offices in San Antonio, Texas and Houston, Texas. In this role, you will play a crucial role in installing and maintaining our Video Surveillance and access control equipment, traveling from site to site as necessary. Your responsibilities will include installing and maintaining both Video Surveillance and access control hardware, performing system troubleshooting, as well as providing support to various departments as needed.

If you are a hands-on professional with a passion for problem-solving in addition to excellent communication, we encourage you to apply for this exciting opportunity.

Key Responsibilities:

• Installation: Install, maintain, and service access control hardware and equipment.
• Field Operations: Performs semi-skilled tasks such as disassembling mechanical or electrical locking devices, running low voltage wire, replacing worn or damaged parts, and using control keys to remove and replace lock cylinders.
• Maintaining Security Systems: Conduct routine inspections and preventative maintenance to ensure the functionality of all facilities and equipment.
• Customer Service: Coordinate with vendors and suppliers for office maintenance and services and manage vendor contracts.
• Communication: Act as a liaison between employees and management, ensuring effective communication and addressing any office-related concerns.
• Record Keeping: Maintain and organize important documents, records, and files.
• Event Coordination: Plan and execute company events, meetings, and training sessions.
• Financial Administration: Assist with budgeting and expense tracking for office-related expenditures.

Qualifications:

• Working knowledge of IP networks and DHCP applications preferred.
• Willingness and ability to perform on-call duties at a moment’s notice with a focus on customer service.
• Experience in installing, troubleshooting, and servicing gate access systems.
• Proficient in system installation, configuration, programming, and service.
• Must hold a valid state of Texas license to install electronic security systems.
• High energy, detail-oriented, self-starter with multitasking and organizational skills.
• Positive team player adaptable to challenging and changing environments and stringent deadlines.
• Experience with DMP a plus.
• Excellent written and verbal communication skills.
• Active listening skills.
• Professional appearance.
• Willing to travel 25-50%
• Proficient data entry skills and competence in Microsoft Office, including Word, Excel, and Outlook.
• Clean driving record.

What We Offer:

• Competitive compensation of $25 per hour.
• Health Insurance
• Optional Dental and Vision Insurance
• Vacation and PTO
• Opportunities for career growth and development.
• A collaborative and supportive work environment.
• Exposure to cutting-edge technology and products.

How to Apply: If you are ready to play a crucial role in a dynamic and growing company, please either apply here on Indeed or submit your resume at www.warnerfamilybrands.com. You may also send your application to nhartman@warnercomm.com with the subject line "Security Technician- [Your Name]."

Come join our team and contribute to Voceon Communications' continued success as we provide exceptional two-way radio communications and Video Surveillance solutions to businesses and organizations in San Antonio, Houston, and beyond.

Voceon Communications is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive and supportive workplace for all employees.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• Monday to Friday

Travel requirement:

• Travel
• Up to 50% travel

Application Question(s):

• Do you have any state contractor licenses issues by the Texas Department of Public Safety? If so, please list any applicable licenses (Alarm Installer, Electronic Access Control Device Installer, etc)

Education:

• High school or equivalent (Preferred)

Experience:

• Security Installation: 2 years (Required)

Ability to Relocate:

• San Antonio, TX 78238: Relocate before starting work (Required)

Work Location: Hybrid remote in San Antonio, TX 78238