Victim Advocate Specializing In Hispanic Services

Job Title:  Victim Advocate Specializing in Hispanic Services

FLSA Status:  Non-Exempt

Department:  Client Services Program

Reports to:  Advocacy and Counseling Services Manager

Effective Date: 

10/27/2023

Pay Rate:  $43,077 per year

                   $20.71 per hour

Position Overview

Work Schedule to Include: Monday, Tuesday, Thursday 8:30 am-5:30 pm;                                  Wednesday 11:00 am-7:30 pm; and   Friday 8:00 am-3:00 pm

Typical Work Schedule:  Including some evenings, or as necessary, to achieve program objectives, tasks, supervision of volunteers, and direct service for the agency’s 24–hour crisis hotline. 

Effectively document outcome measures & variances and provide direct service support to the 24-hour Advocacy and Outreach Program.  Lead the agency in marketing and outreach efforts to the community to target the needs of the Hispanic population.

ESSENTIAL FUNCTIONS: 

• Provide direct advocacy, assistance, and follow-up to victims/secondary victims of domestic violence and sexual assault.

• Assist Residential and Non-Residential program participants in determining and meeting their needs, including safety planning and developing service plans.
• Lead the Agency in outreach efforts within the community, identifying the needs of the Hispanic Community.
• Facilitate non-residential/residential support group for Hispanic program participants
• Be knowledgeable of grant objectives and goals and prepare reports as requested.
• Translate literature to reach victims of domestic violence who cannot read English.
• Maintain program participant records.
• Attend Harris County Domestic Violence Coordinating Council (HCDVCC) monthly meetings

RESPONSIBILITIES:

DIRECT SERVICES:

• Rotate with staff on the on-call schedule.
• Ability to work non-traditional work hours.
• Consult any critical situations with the supervisor

• Establish positive working relationships with police, hospitals, schools, and criminal justice systems.
• Assist in weekly presentations and assessments with the District Attorney’s office.

• Conduct program participant assessments to include individual support, advocacy, referrals, safety planning, Protective Orders (PO), Crime Victims Compensation (CVC), and Victim Information Notification Everyday (VINE) processes and follow-up.
• Assist with the weekly retrieval of police stats for assigned departments.
• Rotate in performing non-emergency accompaniments to court, medical, and law enforcement agencies.

• Adherence to Bay Area Turning Point's (BATP) Confidentiality Policy and the Mission Statement of Philosophy.
• Answer the 24-hour Crisis Hotline and assist with building coverage

OUTREACH/MARKETING:

• Set up/remove equipment necessary for presentation/educational/prevention activities
• Display Board
• Suitcase carrier
• T-shirts and container
• TV/Projector
• Other Items as needed

• Participate in coalitions to address sexual violence and domestic violence for Hispanic victims.
• Assist with community-wide events for Domestic Violence and Sexual Assault. Assist with Community Awareness Events for Domestic Violence and Sexual Assault.  These may include networking with university staff, coalition staff, BATP staff, and other organizations and groups within the community.  Assist in providing educational materials and workshops to other agencies, local businesses, police departments, hospitals, schools, and libraries.

SUPERVISION

• Assist with the training and supervision of agency volunteers as requested.

REQUIRED SKILLS/QUALIFICATIONS

• Minimum of a Bachelor’s Degree in a relevant field and two years of Experience or Equivalent years of experience in social services
• Must be fluent in Spanish and English
• Knowledge of Microsoft Office products and basic data entry skills
• Ability to communicate effectively, both orally and in writing.
• Attention to detail and accuracy in record keeping.
• Ability to make independent decisions to benefit program participants, staff, and the entire agency.
• Manage multiple tasks and prioritize changing work and caseload.
• Ability to maintain confidentiality.
• Knowledge of community and volunteer relations
• Remain calm in a crisis.
• Sensitivity and knowledge about the issues of interpersonal crimes addressed by BATP.
• Ability to understand the agency and its services/programs.
• Ability to be on location to on-call status areas within 45 minutes.
• Must have a Texas Drivers License and at least three years of verifiable driving experience.
• Must have a clean driving record and be insurable.
• Must provide and maintain valid proof of personal automobile insurance.
• Must have reliable transportation and the ability to transport clients as needed.
• Must be able to lift/carry/move a minimum of 40 lbs. for an extended distance.

Bay Area Turning Point (BATP) believes that equal opportunity for all employees is important for the continuing success of our organization. In accordance with state and federal law, BATP will not discriminate against an employee or applicant for employment because of race, disability, color, creed, religion, sex, age, national origin, ancestry, citizenship, veteran status, or non-job related factors in hiring, promotion, demotion, training, benefits, transfers, layoffs, terminations, recommendations, rates of pay or other forms of compensation. Opportunity is provided to all employees based on qualifications and job requirements.

NOTE: It is the policy of BATP not to hire applicants who have received services from our agency within the previous 12 month period.

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