Overnight Shelter Victim Advocate

ORGANIZATION: Hope Alliance has been promoting the fundamental right for all individuals to be safe in their personal relationships for over 35 years. Hope Alliance operates under the belief that physical, sexual, emotional and psychological abuse of one human being by another is unacceptable. Located in Williamson County, Hope Alliance provides crisis services to both adult and child victims of Family Violence and/or Sexual Assault. We attempt to safeguard our clients’ rights through a broad array of innovative, client-centered, trauma-informed direct services, community education, and advocacy. We currently serve more than 2,500 women, men and children annually.

POSITION: Hope Alliance is seeking an energetic and accomplished human service professional to serve as an Overnight Shelter Victim Advocate. The Overnight Advocate will provide individualized and trauma-informed services to adult and child survivors and ensure that residents impacted by domestic and sexual violence are in a safe, secure, healing and sanitary environment during their stay.

DUTIES AND RESPONSIBILITIES:
- Provide hotline, intake, crisis intervention, advocacy and resources, in-person and on the hotline, by informally assessing emotional, physical, social, and educational needs

- Ensure an adequate level of housekeeping to provide a clean and safe environment for residents, reporting any needed repairs. This can also include organizing closets and pantries, sorting donations, and readying rooms for new clients.

- Assure the alarm systems are armed and working properly.

- Maintain communication with others and work to fulfill the agency’s mission, vision and philosophy. This includes attending regularly scheduled team meetings.

- Report any incident of child or elder abuse to the appropriate Hope Alliance team member.

- Assist with the collection and maintenance of data for statistical and programming purposes.

- Perform other duties as assigned by VP of Client Services and/or the Chief Executive Officer.

QUALIFICATIONS AND EDUCATION:
- Bachelor’s Degree in Human Service field (Preferred). Relevant experience can be substituted.

- Two years of experience providing residential services to adults and children, with demonstrated ability to respond to individuals in crises and maintain confidentiality.

- Familiarity with the network of social services including children’s services, benefit providers, mental health, and criminal justice agencies in the Williamson County area.

- Must be able to successfully complete the agency-provided State Certification Training, during evening and weekend hours, within 90 days of hire date, and successfully complete a written exam and skills assessment designed to evaluate the special knowledge and skills required for continued certification.

- Adequate personal health, social maturity, emotional stability and effective stress management skills.

- Sensitivity to varying cultural, ethnic, and social backgrounds, values, attitudes, and languages, as well as tact, poise, professionalism, diplomacy, teamwork, humor, and ability to interact with people from all walks of life.

- Computer proficiency and preferred experience with Microsoft Outlook programs, and other office equipment such as phones, fax, printer, and copier.

- Ability to stoop, bend and lift 25 pounds as well as the ability to move about inside the office to access file cabinets and other office equipment.

Hope Alliance is an equal opportunity employer.

Work/Life Balance Benefits include: 22 PTO days a year and an additional 18 pro-rated floating holidays! Agency sponsored wellness program that includes, gym membership, yoga membership, massage packages, subscriptions to BetterHelp Counseling services and the Calm app.

Job Type: Full-time

Pay: $18.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Retirement plan
• Vision insurance

Schedule:

• 12 hour shift
• Overnight shift
• Weekends only

Experience:

• Social work: 1 year (Preferred)
• Crisis intervention: 1 year (Preferred)

Shift availability:

• Overnight Shift (Required)

Work Location: In person