JOB SCOPE
Drive to ensure structured, consistent and disciplined operational practices to ensure stable product delivery aligned with company initiatives and expectations. Support operations including the technical operations, construction, and preventative maintenance. Lead and Direct project planning, capital budgeting and assist with business plan development. Ensure a high degree of cross functional communication and participation in line with product deployment and support.
DUTIES AND RESPONSIBILITIES
- Responsible for providing direction and oversight for all Inside Plant Operations.
- Lead a structured and disciplined work team to produce exceptional results delivering the customer experience.
- Ensure oversight of designated Inside Plant operations which include facilities, powering, cooling, cabling, TVRO, FCC Compliance and provide direct hands on support for other network operations teams for all Headends and Hubs are to company standards.
- Provide engineering operational support and direction for new or existing technologies and current operational initiatives.
- Evaluate and consult with Corporate levels of leadership regarding technical operations, strategic planning, construction, system techs and network operations.
- Ensure compliance with quality control programs for Inside Plant operations and consistent operational procedures.
- Lead and direct capital budget process for ISP, execute approved budget plan.
- Ensure current procedures and tests are performed in accordance with Charter Policy and Federal Communication Commission Standards.
- Oversee and ensure the maintenance of records as required by Charter Policy, Federal Communications Commission and other government agencies.
- Ensure adherence to company TQA policies.
- Perform other duties as requested.
BASIC / MINIMUM QUALIFICATIONS
- Bachelor's degree in Engineering or related field and / or equivalent work experience
- Minimum (12) years network engineering & cable experience (HFC, DOCSIS)
- Minimum (7) years people management experience
- Minimum (3) years project management experience
ADDITIONAL JOB QUALIFICATIONS
- SCTE-BCT/E certification or equivalent
- Ability to handle multiple projects and tasks and make decisions and solve problems while working under pressure
- Advanced knowledge of all FCC compliance reports and other rules and regulations
- Expertise in Inside Plant: headends, hubs, critical infrastructure, power, cooling and more
- Experience managing capital and expense budgets
- Experience and ability to run 24x7 technical operations
XEN110-ISP 2024-29718 2024
Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The pay for this position has a salary range of $190,100.00 to $380,000.00. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.
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