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SalarySeeking an independent, compassionate Receptionist to join our team!
Why Dwight Veterinary Clinic in Dwight, IL?
Led by Dr. Haag-Eggenberger, our veterinarian, whom is well educated and experienced. Most of all, we simply love animals. Dwight Veterinary Clinic is backed by a friendly and enthusiastic, skilled support team. We're focused on making sure our hospital has the right tools to allow our doctor and medical staff the ability to provide excellent service and care. In addition to diagnostic and preventative services, our hospital is equipped with digital radiography, digital dental radiography, and a companion therapeutic laser.
Our team wants you to know...
"Our biggest strength is our ability to work together as a team. This means that there is always a hand to help complete tests, fill prescriptions, assist with procedures, and more. We're focused on working together to provide the best care to the pet's of the Dwight, IL area!"
Our Commitment to Diversity:
We are dedicated to establishing a culture that celebrates all forms of diversity and allows us to be an inclusive service provider in this community.
Who are we looking for?
- Must have experience working with animals and customer service
- Comfortable with dogs and cats of all breeds and sizes
- Ability to lift 50 lbs.
- Have strong client education & communication skills
- Must have a can-do attitude and be a team player
- Must be detail oriented with the ability to think clearly and multitask in a fast-paced environment
- Ability to demonstrate maturity, resiliency, and sound judgment when dealing with challenges
- Can maintain a sense of humor in a fast-paced environment
- Dependability and punctuality are a must
Responsibilities:
- Greet clients and their pets and complete the appointment sign in process which can include: inputting and retrieving information from the computer, confirming the reason for the appointment, receiving and confirming the client's contact information, letting the medical team know the patient has arrived and escort the client to the exam room with their pet.
- Assist clients with check-out including, but not limited to: ensuring services and product sales are correctly accounted, using the practice management software system, handling money, processing credit and debit cards, accepting and recording various forms of payment, and setting future appointments for follow-up visits.
- Answer phone calls from clients requesting appointments, asking questions about the hospital, requesting medication refills and call into pharmacy if needed as authorized by a veterinarian.
- Make outbound phone calls to remind clients of upcoming appointments as well as reminding owners to fast their pet for surgery, set appointments for pets due for services, etc.
- Understand common vaccination protocols, basic lab tests, common diseases, veterinary terminology and pet behavior.
- Assist in cleanliness and maintenance of the hospital to ensure a great client experience.
Benefits:
We're dedicated to your well-being and offer a comprehensive package and professional development opportunities to support your work and home life. These include:
- Competitive salary
- Medical, dental, vision, and prescription drug benefits for you and eligible dependents
- Paid time off for full-time employees
- 401(k) plan
- Continuing education allowance for licensed technicians
- Guardian voluntary benefits
- Great Pet Discounts
- Uniform allowance
- Small General Practice
Dwight is a community located just 75 minutes southwest of Chicago, and 60 minutes northeast of Bloomington. Located right off of I-55, Route 17 & Route 47, Dwight is small town living at its best. They offer historical landmarks, delicious restaurants and beautiful scenery. We offer an old-fashioned atmosphere with friendly residents. Home of the Illinois Basset Waddle, Dwight is also a part of the historic "mother road", Old Route 66.
