Veterinary Customer Service: We are looking for a unicorn- a perfect blend of client service and patient care! Occidental Veterinary Hospital is an established, non-corporate hospital with a growing clientele. We’re a friendly, caring, and fun group that loves what we do, and it shows in how we approach our clients, patients, and each other. Our goal is to find a positive, motivated, friendly person to join our team as a customer service representative. We’re looking for someone who has great people skills and a commitment to providing the best possible care and service to pets and their people.
Our Offer
- $21 to $25 per hour, dependent on experience
- Paid holidays
- PTO
- No weekends
- 401K with employer match
- Health care benefit, dental and vision insurance
- Employee pet care discount
- Scrubs/uniform allowance
About You
- Excellent organizational and communication skills
- Excellent communication skills & sense of humor
- Works well under pressure
- Customer service experience
- Minimum of 1 year veterinary experience
- Computer literacy
- Client-focused
- A desire to help build long-term relationships with pet parents & the community
- Caring and professional
- Dedicated to the best in patient care
- Committed to client education
- Social media experience
- Able to pass a drug and background check
- Able to lift 40 lbs.
Duties include answering multiple phone lines, responsibly handling money, educating clients on products and services, making appointments, filing, taking patient histories, rooming clients, assisting the doctors, handling laboratory samples and cleaning. There is always cleaning!
We are looking for a long-term hire.
Ready to Apply?We’d love to see a cover letter highlighting why you think you’d be a good fit for our practice as well as a full updated resume.
Job Type: Part-time
Pay: $21.00 - $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Uniform allowance
- Vision insurance
Schedule:
- 10 hour shift
Work setting:
- In-person
Experience:
- Customer service: 1 year (Required)
- Veterinary experience: 1 year (Required)
Shift availability:
- Day Shift (Required)
Work Location: In person