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SalaryAbout us
We are professional, innovative, collaborative team and our goal is to improve the client/patient experience by providing compassionate care with the highest standards of medicine. We raise the bar on patient health and the clients overall experience. .
Our work environment includes:
- A Newly built 15,000sq ft hospital, outfitted with 5 surgical suites, 12 treatment tables, 12 exam rooms, a lecture hall and more!
- Growth opportunities in all veterinary specialties
- Company perks, doggie daycare -bring your own pet to work everyday and they can play!
- Lively atmosphere, we promote a positive attitude to clients and colleagues
- Regular social events, team building events held throughout the year
- Wellness programs, health & benefits offered!
- On-the-job training, you will have multiple doctors of all specialties.
Our Hospital is seeking a capable Veterinary Doctor Assistant to join our team. The ideal candidate will be comfortable working directly with patients in a fast-pace setting and interacting with the management staff to develop new protocols and help improve work flow. A successful candidate will need to be passionate about helping patients and their people, and enjoy working in a fast-paced, challenging environment.
Responsibilities:
- Serve the critical role of being the liaison between doctors, clients, and patients.
- Help maintain the flow of the doctor's schedules/appointments.
- Multitask and prioritize cases and daily duties.
- Maintain excellent time management skills.
- Provide timely client communication and education regarding the status of their pet.
- Obtain initial patient histories from the clients, call previous primary veterinarians for medical records.
- Create and present estimates to clients.
- Create and present financial treatment plans, enter charges, and give financial updates to clients.
- Ensure diagnostics and treatments are being started in a timely manner
- Obtain and send medical records.
- Upload x rays.
- Complete lab submission forms.
- Manage daily tasks (lab & radiology report, call backs/updates for your assigned doctor's cases, enter charges, obtaining records, etc.)
- Review discharge instructions with clients.
- Create and process prescription refills, to go home with clients.
- Perform client/patient follow-up phone calls.
- Send and receive emails/text messages and communicate with clients via phone calls.
- Ensure patients are clean and comfortable.
- Communicate and collaborate in a cohesive team environment.
- Utilize Cornerstone, Pet Health Network Pro and Smart Flow Software and ezyVet.
- Obtain a California Controlled Drug Permit and be able to request drugs from the Cubex unit.
- Work in a very high volume, fast paced environment.
- Able to function within a busy, stressful work environment in a mature, professional manner.
- Act as a service coordinator.
- Other duties as assigned.
Job Types: Full-time, Part-time
Pay: $16.04 - $25.00 per hour
Benefits:
- 401(k) matching
- Employee assistance program
- Employee discount
- Health insurance
- Parental leave
- Professional development assistance
- Retirement plan
Schedule:
- 10 hour shift
- 12 hour shift
- Day shift
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- Overnight shift
- Overtime
- Weekends as needed
- Weekends only
Work Location: In person
