Ux Lead (Temp)

Why iCrossing

For over 20 years, iCrossing has been partnering with the world’s largest B2B and B2C brands to provide connected marketing & technology solutions that transform brand experiences and marketing strategies into superior business outcomes. Our human centric approach evolves customer experience, employee experience, and user experience across digital and physical channels powered by data and intelligent creative.

We believe our biggest asset is our combination of different backgrounds, cultures, and disciplines that come together to form iCrossing community. What we do starts with our people.

We are part of the Hearst Corporation, the world’s leading media, entertainment, and content company, which gives us access to the most valuable data and insights, talent and audiences.

Join us on our journey of evolution & innovation as we grow our User Experience (UX) team to help transform our client’s digital experiences for their customers.

About this job

You’ll bring UX research and design thinking to some of the world’s best brands, ensuring our design solutions are built from a user-focused perspective while meeting our client’s goals. You’ll work with a cross-functional team of experts to solve a variety of UX Strategy and Design challenges across different client accounts and industries, from small digital experiences to large app or website designs. You’ll also get trained on the latest innovative approaches to CX, UX, and design to ensure that you bring the latest thinking to your work.

What you'll do

• Help conduct various types of qualitative and quantitative UX research such as field studies, user interviews, usability testing, card sorting, A/B testing and more.
• Conduct competitive and best-in-class analyses of other websites and apps to inform your work.
• Translate user research and strategy insights into UX Design deliverables such as user stories, experience maps, user flows, site maps, sketches, wireframes, etc.
• Help design and craft interactive prototypes for user feedback.
• Explore new, competing experiences and UX/UI methods.

Who you are

• 2+ years proven work experience as a UX Designer on two (2) or more large product design projects
• Experience working on eCommerce experiences
• Have a variety of experience in aspects of UX Design such as information architecture, wireframing, prototyping, and have real-world work to prove it
• Participated in conducting UX Research activities such as user interviews, concept testing, card sorting, surveys, usability testing, etc.
• Clear and effective communication about your design ideas and solutions when presenting to others
Experience utilizing UX Design and prototyping tools such as Figma, Sketch, AdobeXD, and InVision

Our Mission & Values

The iCrossing mission is to Transform Experiences. The “we” is implied, but never taken for granted. This mission impacts the way we work, the way we think, the way we treat one another, and the way we evolve into what we want to be. We operate as a community of humans, and we can adapt and evolve because we are guided by values not rules. Our core values map back to our vision.

Be Kind : lead with compassion. What you truly know about someone’s life is very little.
Lead with Candor : know the line. Is what you say true, good, and useful?
We Before Me : lead for others. The sum is always going to be greater than the parts.

We evolve clients for a human-centric future - creating a better world for everyone.

For New York City, the estimated salary range for this position is between $80,000 and $100,000. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law.

We also offer a competitive benefits package that includes:

• Medical, dental, vision, life and disability insurance
• 401(k) Retirement Plan
• Flexible Spending & Health Savings Account
• Paid holidays, vacation, and sick time
• Parental Leave
• Employee assistance program and other company benefits.