Utility Field Service Technician

Do you have a passion for accelerating the world's transition to sustainable energy? As a Commercial Field Service Technician, you will report to the Field Manager and provide diagnostic, troubleshooting, preventive and corrective maintenance services to Tesla’s energy products including but not limited to:

Commercial solar PV systems

Batteries such as Powerpacks and Megapacks

Electric vehicle Charging Stations

The Field Energy Operations team is responsible for the ongoing success of Tesla’s class leading fleet of energy products. As part of our team, you will be empowered to work across the entire Tesla organization to solve problems and ensure the success of our Commercial Energy Field Service execution. Working cross-functionally with Field Service Technician and Electrician counterparts, Environment and Operations personnel, Health and Safety, and Field Service Leadership teams, you will leverage your hands-on knowledge and experience to ensure a positive customer experience and exceptional performance of Tesla’s Commercial products.

Responsibilities

• Perform required preventive maintenance activities on commercial inverters to maintain warranty coverage
• Respond to corrective maintenance cases on commercial solar PV, commercial energy storage systems, vehicle charging stations and updating online case logs accurately
• Attend and demonstrate outstanding performance at multiple inverter training schools
• Work closely with members of the Operations Engineering Systems Reliability team to respond to open case directions and provide data where requested
• Report writing, where required, to comply with deliverables in commercial O&M contracts
• Respond to customers’ concerns with the performance or functionality of their system
• Ensure the vehicle, tooling, electronics, software, and company issued property are well-kept

Requirements

• Electrical trades experience within troubleshooting power electronics and low voltage controls
• Previous experience working with power/hand tools, electrical equipment, isolation meters and multimeters
• Experience navigating numerous computer applications and technology independently
• Ability to travel to numerous sites daily and travel up to 2 weeks at a time with short notice
• Flexibility to work on weekends and/or overtime along with overnight stay to support Tesla’s critical mission
• Must be able to work at great heights, work in extreme environments, perform prolonged periods of repetitious duties, lift at least 50 pounds frequently
• Must have a valid driver’s license and must be insured

Preferred Qualifications

• Familiarity with servicing, maintaining, and troubleshooting solar PV systems, battery storage or electric vehicle charging stations
• Previous OSHA safety and heavy equipment training
• Certifications and/or previous training in renewable energy, solar electric design

EEO statement

Tesla believes in equal treatment and affirmative action and is committed to diversity in the workplace. All qualified applicants will be considered for employment regardless of race, color, religion, gender, sexual orientation, age, nationality, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws.

Tesla is also committed to employing people with disabilities and making reasonable accommodations for them. Let your recruiter know if you need an adjustment at any point during the application process.

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Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

• Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction
• Family-building, fertility, adoption and surrogacy benefits
• Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
• Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA
• Healthcare and Dependent Care Flexible Spending Accounts (FSA)
• LGBTQ+ care concierge services
• 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
• Company paid Basic Life, AD&D, short-term and long-term disability insurance
• Employee Assistance Program
• Sick and Vacation time (Flex time for salary positions), and Paid Holidays
• Back-up childcare and parenting support resources
• Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
• Weight Loss and Tobacco Cessation Programs
• Tesla Babies program
• Commuter benefits
• Employee discounts and perks program

Job Type: Full-time

Pay: From $25.04 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Vision insurance

Experience level:

• 1 year
• 2 years
• 3 years
• 4 years
• 5 years

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Overtime
• Weekends as needed

Work setting:

• Construction site
• In-person
• Outdoor work

Experience:

• Field service: 1 year (Required)

License/Certification:

• Driver's License (Required)

Willingness to travel:

• 50% (Preferred)

Work Location: In person