Utilities Manager

Salary : $95,000.00 Annually
Location : 60515, IL
Job Type: Professionals
Job Number: 98340-12324
Department: Warehouse Clearing
Opening Date: 01/24/2024
Closing Date: 2/6/2024 11:59 PM Central
Is this a union role?: No
Union Name: Salaried - 6
Position Grade: 4
Position Overview
The Illinois Tollway is dedicated to providing and promoting a safe and efficient system of highways while ensuring the highest possible level of service to our customers. Whether it's I-PASS, the Move Illinois Program, open road tolling or keeping you safe with our H.E.L.P. trucks, we are committed to delivering great benefits and services to customers.
The Tollway is a user-fee system - no state or federal tax dollars are used to support maintenance and operations. Operations are funded by toll and concession revenues.
Under the leadership of the Board of Directors and Executive Staff, the Tollway is committed to achieving the following goals: increase collaboration with regional transportation and planning agencies, promote the regional economy, maintain financial integrity, foster environmental responsibility and sustainability, maintain the safety and efficiency of the Tollway system, further transparency and accountability, enhance customer service, and maintain public trust.
In support of this vision, the Utilities Manager, manages, directs, and coordinates the Accounts Payable Representatives. The position within the Authority guidelines, negotiates and/or reviews contracts, invoicing, budgets, accruals, implements initiatives to mitigate energy consumption, and analyzes staffing structure to maximize operational efficiency. The incumbent will also have authority over certain areas of all departments involved with utility services including Finance, Building Maintenance, Engineering, IT and Legal. The incumbent will also have the authority to change account billings and open/close utility service accounts.
Essential Job Functions
Position Responsibilities
This position reports directly to the General Manager of Operations Quality Control and Oversight and directly supervises the Accounts Payable Representatives. The position manages and provides direction, technical support, assigns duties and evaluates the performance of the subordinates.
Subordinates: 2
Operating budget: $5.9 million per year
Annual number of Accounts: 1,127
This position is responsible for directing the Utility Services Group to fulfill its designated functions. The Utility Services Group is responsible for the logging, analysis, and processing approximately 1,127 utility payments per month (13,524 annually). The Utility Manager will be responsible for the negotiating and procurement of cable, electric, natural gas and water services for the entire Tollway System. This includes but is not limited to the procurement of new services, the adjustment or deletion of existing services and the transparent accounting for all service installations, payments, and accruals. The Utility Manager interacts with all departments within the Authority to assure seamless communications of utility related issues and to meet the demands of a dynamic government environment.
Through personal inspection and communication with various departments, the Utility Manager will assure that new services are setup and installed correctly and within the best interests of the Authority. The Utility Manager will also be the single point of contact for, and shall act as Liaison between, the Authority and the Utility Companies.
The specific method of completing a task is not always given, giving the incumbent some latitude in prioritizing, recruiting assistance, and selecting a means or method to accomplish a specific task or assignment.
Additional Responsibilities:

• Manage accounts in Utility Database
• Disconnection of accounts
• Transfer accounts to and from other agencies
• Updates meter exchange information in the utility database
• Tracking aggregation program and contract information in the utility database
• Process utility refunds
• Develop planned outage notifications
• Manages projects and team members
• Manage interconnection locations
• Manage rate adjustments, budget reports, and accruals
• Service address corrections
• Manage utility tax exemption forms
• First response to power outages

Qualifications
Position Qualifications

• A Bachelor's Degree from an accredited college in Finance, Management or related field of study or equivalent years of education and experience is required.
• Minimum five (5) years' experience in Management
• Ability to use a range of technology and tools, including but not limited to Microsoft Office, SAP, and Catapult
• Experience in maintaining, managing, and updating a database is required.
• Ability to communicate effectively and work with stakeholders at all levels of the organization
• Excellent analytical skills
• Superior organizational, problem-solving, and critical-thinking skills
• Experience in the procurement/contract field including contract creation, coordination, monitoring, payment, and resolving contract issues or disputes
• Excellent verbal and written communication skills are required.

The Illinois Tollway is committed to creating a diverse environment and is proud to be an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, national origin or ancestry, disability, unfavorable discharge from military services, age, order of protection status, military status, sex or sexual orientation.
At the Illinois State Toll Highway Authority, we give our employees the tools to succeed both on and off the job. Our generous benefits package provides comprehensive coverage to help you protect your health and earning power and prepare for the future. In addition, we offer several programs that help you grow in your career and make the Illinois State Toll Highway Authority a great place to work!
MEDICAL, Rx, DENTAL, VISION BENEFITS

• Aetna Select Open Access (HMO) - Premium FREE!
• Aetna Choice POS II (PPO)
• Aetna Prescription, Dental and Vision included at no additional cost.
• EyeMed Vision Care Voluntary Coverage

FLEXIBLE SPENDING ACCOUNT

• Healthcare Flexible Spending Accounts (FSA)
  • Pre-tax account you put money into that you use to pay for certain out-of-pocket health care costs.
• Dependent Care Flexible Spending (DCAP)
  • Pre-tax account you put money into that you use to pay for dependent care costs.

TERM LIFE & AD&D INSURANCE

• Basic Term Life & AD&D - Premium FREE!
• Additional coverage available

TUITION REIMBURSEMENT

• Annual Reimbursement - $5,250

PAID TIME OFF

• Holidays
• Vacation
• Sick Leave
• Sick Leave Bank
• Bereavement Leave
• Parental Leave

EMPLOYEE ASSISTANCE PROGRAM (EAP)

• No cost services for employee and family.

STATE EMPLOYEES RETIREMENT SYSTEMS (SERS or SRS) PROGRAMS

• Pension Plan
• Non-Occupational and Occupational Disability
• Deferred Compensation/After-Tax ROTH
• NCPERS Voluntary Life and AD&D

01
It is a requirement to possess a Bachelor's Degree from an accredited college in Finance, Management or related field of study or equivalent years of education and experience is required.Do you meet this requirement?

• Yes
• No

02
It is a requirement to have a minimum of five (5) years' experience in Management. Do you meet this requirement?

• Yes
• No

03
It is a requirement to have experience in maintaining, managing, and updating a database. Do you meet this requirement?

• Yes
• No

04
It is a requirement to have experience in the procurement/contract field including contract creation, coordination, monitoring, payment, and resolving contract issues or disputes. Do you meet this requirement?

• Yes
• No

05
Microsoft Outlook Proficiency:
Listed below are functions typically associated with Microsoft Outlook proficiency levels. Please carefully read the following prior to answering the question.

• Basic
  • Creating Emails and Attaching Files to Messages
  • Making Appointments and Changing the Time of Appointments
  • Customizing the Ribbon
  • Checking the Word Count
  • Working with Reminders
  • Moving Messages between Folders
  • Creating Signatures
  • Searching for and Flagging Messages

Intermediate

• Previewing Attachments
• Categorizing Messages
• Printing Calendars
• Mentioning Contacts in the Body of an Email
• Using Quick Parts
• Creating Meeting Invitations
• Using the Different views
• Taking Meeting Notes
• Writing Professional Emails
• Inserting Online Pictures
• Setting a Default Signature
• Using Groups
• Working with Printing Styles

Advanced

• Turning on the Week Number Settings
• Setting Up Recurring Meetings
• Working with Hyperlinks
• Adding and Removing Columns
• Working with Notes
• Using the Bcc field
• Requesting Read Receipts
• Changing the Background Color of a Message
• Creating Templates
• Archiving Messages
• Creating Rules
• Printing Attachments
• Assigning Tasks

Expert

• Exporting Calendars
• Adding and Changing Time Zones
• Applying Outlook Themes and Stationery to Messages
• Attaching Email Messages to Other Messages
• Using the Spelling and Grammar check
• Specifying Default Fonts for unread messages
• Setting Delayed Delivery Options
• Encrypting Messages
• Using the Smart Lookup Feature
• Setting Permissions
• Archiving and other useful features that assist Organization
• Blocking Incoming Mail
• Creating Tasks without opening Outlook

What is your proficiency level in Microsoft Outlook?

• No Experience
• Basic
• Intermediate
• Advanced
• Expert

06
Microsoft Excel Proficiency:
Listed below are definitions of Microsoft Excel proficiency levels. Please read the following definitions carefully prior to answering the question.

• BasicThis level of skills is required to perform tasks and work with data in worksheets.A person with this level of skills is able to enter and correct data, modify a workbook, format a worksheet, and use printing functions.
• IntermediateThis level of skills is required to work with multiple worksheets, filter data, use integrate functions, and manipulate databases.With this level of skills, a person understands the concepts of databases and is able to work with charts and to use the list management capabilities of Excel.
• AdvancedThis level of skills is required to use advanced techniques for analyzing and manipulating data in Excel.A person with this level of skills is able to automate some operations, manage Macro commands, and create MS Excel applications.

What is your proficiency level in Microsoft Excel?

• No Experience
• Basic
• Intermediate
• Advanced

07
Microsoft PowerPoint Proficiency:
Listed below are definitions of Microsoft PowerPoint proficiency levels. Please read the following definitions carefully prior to answering the question.

• Basic LevelThis level of skills is required to create a simple presentation in PowerPoint, run it, and print it.
  
• Intermediate LevelThis level of skills is required to customize templates and the PowerPoint environment, and to make a presentation interactive by using hyperlinks and action buttons.
  
• Advanced LevelThis level of skills is required to work with graphics, animation and multimedia, inserting movies and sound; work with the Office Suite to create slides from an outline and send slides to Microsoft Word; and customize PowerPoint toolbars and automate the slide production.

What is your proficiency level in Microsoft PowerPoint?

• No Experience
• Basic
• Intermediate
• Advance

08
Microsoft Word Proficiency:
Listed below are definitions of Microsoft Word proficiency levels. Please read the following definitions carefully prior to answering the question.

• BasicThis level of skills is sufficient to perform daily word processing tasks, such as, producing routine letters, memorandums, and informal reports.A person with this level of skills is able to use basic formatting, editing, printing functions, and understands the document page setup.
• IntermediateThis level of skills is necessary in order to use and create a variety of templates, complex tables, merges; manage table data, sort and filter merges,and also perform basic work with existing Macros.A person with this level of skills is able to customize toolbars, import and insert graphs, embed Excel data, and elaborate reports.
• AdvancedThis level of skills is required in order to produce very large, complex formal documents that require a table of contents, footnotes, endnotes, bookmarks, and other special elements.A person with this level of skills is able to use and create a wide range of graphic effects and has full mastery of Macro commands.

What is your proficiency level in Microsoft Word?

• No Experience
• Basic
• Intermediate
• Advanced

Required Question