(Usa) Guide - Bonobos

Company Description
Job Description
Do you enjoy helping people look and feel their very best? Then join our team of knowledgeable, stylish, and witty Guides! In this role, you will help our customers find their fit, giving personalized experiences to every person who enters our Guideshop.
Responsibilities include:

• Assisting customers with a Bonobos one-on-one appointment based experience which offers customers both an alternative and complementary service to the web-driven model, not the traditional retail experience.
• Creating an exceptional enhanced shopping experience by engaging the customer with the ultimate love for style, passion for quality and insistence on providing top-tier service
• Fully learning, understanding and appreciating the importance of the customer's expectations; and lifting the experience by creating innovative ways to ensure the customer has the best shopping experience possible.
• Creates long-term customer relationships by providing a personalized shopping experience; developing a digital client book driven by personal relationships that includes many aspects of the client's life (occupation, family and most important FIT); reviewing the customer shopping history to provide recommendations and follow up communications; and the complete understanding on how to meet the client's needs and aspirations.

Qualifications

• 2 - 5 years of sales experience in traditional retail or relevant sales experience

Additional Information
About Bonobos:
We're a menswear company like no other. We've made every effort to make sure you got from point A to the best-fitting pants you've ever worn with ease, because finding your fit should never be unpleasant.
Benefits:
We offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices .