Unit Secretary- Parttime-Evening

JOB SUMMARY

Assist the staff nurses and directors by performing specific clerical functions for assigned areas.

Ability to perform assigned clerical duties (Conduct environmental rounds,

Ability to perform assigned clerical duties (Conduct environmental rounds, stock supply closet, complete assignment board, answer phones/call bells, print daily census, complete patient rounds, file diagnostic reports).

Answers telephone/ intercom in a polite manner and communicates information to appropriate personnel / family.

Contributes to the unit s overall patient satisfaction score by doing regular rounding, escalation of complaints and providing service recovery.

Performs chart maintenance/chart assembly/chart thinning according to policy.

Promotes patient flow efforts by actively participating in patient movement and escalating barriers to management.

Promotes patient satisfaction through individual activities as evidenced by feedback from patients and families.

Transcribes physician orders

All other duties as assigned

QUALIFICATIONS:

HS Diploma

Excellent written and verbal communication skills

Excellent Customer Service Skills

Knowledge of medical terminology
Some Computer Knowledge
Completion of all NBIMC Orientation requirements